Air Freight Operations Lead (Import & Export)

Private Advertiser; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Private Advertiser is seeking an Air Freight Operations Manager to oversee end-to-end air freight import/export activities in Singapore. You will lead the operations team, coordinate with airlines, freight forwarders, customs and customers to ensure efficient, compliant shipments.

You will monitor delays, resolve issues, and drive service quality while managing costs and KPIs. A strong background in air freight procedures and regulatory knowledge is essential.

Qualifications

• 5–8 years of air freight experience with strong import/export knowledge.
• Diploma/Degree in Logistics, Supply Chain, or related field.
• 2–3 years of supervisory or management experience.
• Knowledge of air freight procedures, customs and shipping documentation.

Responsibilities

• Manage daily air freight import/export operations and documentation.
• Lead and supervise the operations team with performance and workload management.
• Coordinate with airlines, agents, customs, trucking providers, overseas offices, and customers.
• Monitor shipments and resolve delays, discrepancies, customs issues and claims.
• Ensure compliance with IATA, customs, security and dangerous goods regulations.
• Monitor KPIs, costs, service quality and process efficiency.
• Collaborate with sales and customers to meet service requirements.
• Identify operational improvements and ensure SOP compliance.

Skills

Leadership

Team Management

Air Freight

International Trade

Education

Diploma/Degree in Logistics

IATA/DGR knowledge

Job description

Private Advertiser is seeking an Air Freight Operations Manager to oversee end-to-end air freight import/export activities in Singapore. You will lead the operations team, coordinate with airlines, freight forwarders, customs and customers to ensure efficient, compliant shipments.

You will monitor delays, resolve issues, and drive service quality while managing costs and KPIs. A strong background in air freight procedures and regulatory knowledge is essential.