Air Freight Operations Lead | Drive Global Logistics Excellence

CENTRUM SOLUTIONS PTE. LTD; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Health coverage

Professional development

Career progression

Job summary

CENTRUM SOLUTIONS PTE. LTD is seeking an experienced Air Freight Logistics Manager to lead air freight operations in Singapore. This full-time role focuses on optimizing air cargo forwarding, ensuring compliance, and driving profitability across the air freight portfolio.

You will manage a team, coordinate bookings, handle customs documentation, and maintain strong airline and client relationships to meet time-sensitive shipping requirements.

Qualifications

• Minimum 5 years of professional experience in air freight forwarding or air cargo logistics management.
• Proven track record of leading logistics teams.
• Strong knowledge of international air freight procedures, IATA regulations, and customs documentation requirements.
• Experience with freight forwarding systems and logistics software platforms.
• Excellent negotiation skills with airline partners and clients.
• Fluent in English; additional languages are advantageous.
• Knowledge of Singapore's logistics landscape is highly desirable.
• CIFFA or equivalent certifications are preferred.

Responsibilities

• Manage and supervise all air freight operations, including import, export, and transit shipments.
• Oversee booking coordination, customs clearance documentation, and regulatory compliance for air cargo.
• Liaise with airlines, ground handlers, and other logistics partners to ensure smooth operations and timely cargo movement.
• Monitor shipment progress and provide proactive customer updates on delivery status and any potential delays.
• Manage revenue optimisation through rate negotiations and cost control measures whilst maintaining service quality.
• Develop and maintain strong relationships with key airline partners, freight forwarders, and corporate clients.
• Ensure compliance with international air freight regulations, including IATA guidelines and customs requirements.
• Lead, mentor and develop the air freight team, promoting a culture of continuous improvement and excellence.
• Prepare operational reports and performance metrics, identifying opportunities for process improvements and efficiency gains.
• Handle escalated customer issues and implement solutions to maintain customer satisfaction and retention.

Skills

Air freight management

Team leadership

Negotiation

IATA regulations

Customs documentation

Freight forwarding systems

Client relationship management

English proficiency

Tools

Freight software platforms

Air cargo tracking systems

Job description

CENTRUM SOLUTIONS PTE. LTD is seeking an experienced Air Freight Logistics Manager to lead air freight operations in Singapore. This full-time role focuses on optimizing air cargo forwarding, ensuring compliance, and driving profitability across the air freight portfolio.

You will manage a team, coordinate bookings, handle customs documentation, and maintain strong airline and client relationships to meet time-sensitive shipping requirements.