Air Export Customer Experience Specialist

Zohorecruit; Singapore; On-site; SGD 29,000 - 33,000; Full time

Job summary

Zohorecruit in Singapore is seeking a logistics coordinator for fresh graduates to join a dynamic team. The role focuses on handling customer inquiries, air export bookings, and cargo logistics to ensure smooth shipments.

You'll interact with overseas offices, prepare documents, and contribute to timely invoicing while embracing ownership of assigned tasks. Strong MS Word/Excel and English communication are essential, with training provided for those new to the industry.

Qualifications

• Proficient in Microsoft Word and Excel.
• Able to work independently with minimal supervision.
• Strong English communication (written and verbal).
• Willingness to learn and adapt in Logistics.

Responsibilities

• Attend to customers’ inquiry.
• Prepare and process Air Export booking requests.
• Arrange collection of cargo at customers’ premises.
• Provide booking confirmations and flight details to customers.
• Manage customers’ expectations and handle complaints.
• Correspond with overseas offices on shipment status and inquiries.
• Verify invoices from vendors.

Skills

MS Word

MS Excel

English

Independent

Job description

Zohorecruit in Singapore is seeking a logistics coordinator for fresh graduates to join a dynamic team. The role focuses on handling customer inquiries, air export bookings, and cargo logistics to ensure smooth shipments.

You'll interact with overseas offices, prepare documents, and contribute to timely invoicing while embracing ownership of assigned tasks. Strong MS Word/Excel and English communication are essential, with training provided for those new to the industry.