Cross-Border Logistics Coordinator

Zohorecruit; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

Zohorecruit is seeking an Operations Officer for cross-border trucking based in Singapore. The role focuses on booking export/import shipments, coordinating with overseas offices, and ensuring documentation is accurate and timely.

You will handle customer inquiries, resolve complaints, and produce delivery updates and road delivery reports. Prior experience in freight forwarding and customs paperwork is preferred.

Qualifications

• 2–3 years of cross-border operations/trucking experience.
• Experience with customs documentation is advantageous.

Responsibilities

• Takes bookings from customers for export & import cross-border trucking shipments.
• Handles customer services, complaints and process paper documentation.
• Coordinates customers’ inquiries and requests with overseas offices.
• Prepares invoices to customers and updates cargo status in UFS.
• Prepares road delivery reports for customers.

Job description

Zohorecruit is seeking an Operations Officer for cross-border trucking based in Singapore. The role focuses on booking export/import shipments, coordinating with overseas offices, and ensuring documentation is accurate and timely.

You will handle customer inquiries, resolve complaints, and produce delivery updates and road delivery reports. Prior experience in freight forwarding and customs paperwork is preferred.