AI Workflow Strategist (Pre-sales)

fileAI; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

fileAI leverages proprietary AI to process any file end-to-end directly into any system without manual intervention. By streamlining repetitive workflows, fileAI enables your team to focus on higher-value tasks and boost productivity.

Collaborate with Account Executives to understand customer needs and deliver tailored product demonstrations. You will own the technical aspects of the sales cycle, lead PoC, and act as a trusted technical advisor on architecture, APIs, data security, and

Qualifications

• Proven experience in a Pre-Sales, Solutions Engineering, Sales Engineering, or related role.
• Strong understanding of on-premise and cloud technologies (AWS, Azure, GCP), APIs, and web applications.
• Familiarity with enterprise IT environments.
• Excellent communication and presentation skills, able to tailor messages to technical and business audiences.
• Ability to work independently in a fast-paced, ambiguous environment and manage multiple priorities.

Responsibilities

• Own the technical aspects of the sales cycle, including solution design, security reviews, and integration discussions.
• Lead PoC and pilot implementations to showcase product capabilities.
• Serve as a trusted technical advisor to prospects, addressing questions around architecture, APIs, data security, and scalability.
• Provide customer feedback to product and engineering teams to help guide roadmap decisions.
• Create and maintain reusable sales assets such as demo environments, solution diagrams, and technical FAQs.
• Occasionally support RFP/RFI responses with technical input.
• Contribute to best practices, templates, and tools to streamline implementation and delivery.
• Maintain strong, ongoing relationships with clients to identify opportunities for upsell.

Skills

Pre-Sales

Solutions Engineering

Cloud tech

APIs

Web apps

Communication

Independent work

Customer facing

Tools

AWS

Azure

GCP

Job description

fileAI leverages proprietary AI to process any file end-to-end directly into any system without manual intervention. By streamlining repetitive workflows, fileAI enables your team to focus on higher-value tasks and boost productivity.

About the Role

Collaborate with Account Executives to understand customer needs and deliver tailored product demonstrations.

Responsibilities

• Own the technical aspects of the sales cycle, including solution design, security reviews, and integration discussions.
• Lead Proof-of-Concept (PoC) and pilot implementations to showcase product capabilities.
• Serve as a trusted technical advisor to prospects, addressing questions around architecture, APIs, data security, and scalability.
• Provide customer feedback to product and engineering teams to help guide roadmap decisions.
• Create and maintain reusable sales assets such as demo environments, solution diagrams, and technical FAQs.
• Occasionally support RFP/RFI responses with technical input.
• Contribute to the development of best practices, templates, and tools to streamline the implementation and delivery process.
• Maintain strong, ongoing relationships with clients to ensure continued satisfaction and identify opportunities for additional value or upsell.

Qualifications

• Proven experience in a Pre-Sales, Solutions Engineering, Sales Engineering, or related technical customer-facing role, ideally in an early stage product company.
• Strong understanding of on-premise and cloud technologies (e.g., AWS, Azure, GCP), APIs, and web applications.
• Familiarity with enterprise IT environments.
• Excellent communication and presentation skills, with the ability to tailor messages to both technical and business audiences.
• Ability to work independently in a fast-paced, ambiguous environment and manage multiple priorities.