AI Transformation PMO, Regional People

SHOPEE SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

SHOPEE SINGAPORE PRIVATE LIMITED is seeking a strategy-focused professional to lead the Regional People AI transformation agenda. You will collaborate with People, Product, Tech, and Data teams to identify AI use cases, build business cases, and drive implementation across regions.

The role emphasizes KPIs, governance and change-management to enhance productivity, employee experience, and cost efficiency. A strong background in strategy and analytics is essential for success in a fast-growing

Qualifications

• Bachelor’s degree in any field; a Master’s degree is advantageous but not required.
• Minimum 2 years of full-time strategy experience in a top-tier strategy consulting firm.
• Strong analytical and problem-solving skills; ability to structure ambiguous business problems and develop practical recommendations.
• Strong project management skills, including managing timelines, deliverables, risks and cross-functional stakeholders.
• Comfortable working with data, spreadsheets and dashboards to generate insights and measure impact.
• Experience with AI products, Large Language Models and common enterprise use cases.
• Strong communication and stakeholder management skills.

Responsibilities

• Support the development and execution of the regional AI transformation agenda, identifying opportunities to improve productivity, employee experience, quality, cost, and risk.
• Translate workflow pain points into prioritised AI use cases, business cases and implementation plans.
• Manage the portfolio of AI initiatives, including project plans, timelines, dependencies, risks and stakeholder updates.
• Coordinate execution across Regional and Local People teams, Product, Technology, Data and other relevant functions.
• Drive rollout and adoption through process redesign, SOPs, playbooks, training and change-management activities.
• Define and track KPIs for adoption and business impact, and use performance data and user feedback to improve solutions.
• Support responsible AI governance, including usage guidelines, guardrails and documentation.

Skills

Analytical thinking

Problem solving

Project management

Stakeholder management

Data analysis & dashboards

AI experience

Communication

Education

Bachelor’s degree in any field

Master’s degree advantageous

Job description

The People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees.

About the Team:

The People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees.

Job Description:

• Support the development and execution of the Regional People AI transformation agenda, identifying opportunities to improve productivity, employee experience, quality, cost, and risk.
• Work with People teams to translate workflow pain points into prioritised AI use cases, business cases and implementation plans.
• Manage the portfolio of AI initiatives, including project plans, timelines, dependencies, risks and stakeholder updates.
• Coordinate execution across Regional and Local People teams, Product, Technology, Data and other relevant functions.
• Drive rollout and adoption through process redesign, SOPs, playbooks, training and change-management activities.
• Define and track KPIs for adoption and business impact, and use performance data and user feedback to improve solutions.
• Support responsible AI governance, including usage guidelines, guardrails and documentation.

Requirements:

• Bachelor’s Degree in any field; a Master’s degree would be advantageous but is not required
• Minimum 2 years of full-time strategy working experience in a top-tier strategy consulting firm, excluding internship and part-time work experience
• Strong analytical and problem-solving skills, with the ability to structure ambiguous business problems and develop practical recommendations.
• Strong project management skills, including managing timelines, deliverables, risks and cross-functional stakeholders.
• Comfortable working with data, spreadsheets and dashboards to generate insights and measure impact.
• Experience with AI products, Large Language Models and common enterprise use cases.
• Strong communication and stakeholder management skills.