AI Tools & Field Enablement Manager

CLOUDFLARE, PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

CLOUDFLARE, PTE. LTD. in Singapore is seeking a role focused on equipping the GTM organization to adopt AI-native tools and workflows. You will partner with operational teams to evolve processes as AI capabilities mature and translate user needs into product improvements.

You will build and improve tools, drive field adoption across regions, and establish guardrails to ensure trustworthy AI outputs while working with engineering teams.

Qualifications

• Experience in sales operations, enablement, or GTM tool development.
• Deep understanding of GTM sales organization structure, workflows, and operational processes across sales segments and regions.
• Demonstrated ability to build and ship working tools and prototypes.
• Strong understanding of CRM systems, data quality challenges, and how organizational data flows between systems.
• Strong analytical skills with the ability to assess output quality and identify gaps across data sources and workflows.
• Experience working with technical engineering teams and translating between field requirements and technical implementation.
• Comfort operating in fast-paced environments with evolving tools and priorities.

Responsibilities

• Build and improve AI-powered tools and workflows for GTM users across the organization.
• Prototype new capabilities, validate against real field use cases, and iterate based on user feedback.
• Evaluate and integrate data sources with a focus on depth, accuracy, and regional coverage.
• Work directly with field teams across regions to drive adoption of AI-native tools and workflows.
• Engage with teams on-site where needed to gather feedback and understand local workflows and requirements.
• Identify and remove adoption blockers, translating field needs into actionable inputs for the engineering team.
• Build mechanisms to improve the accuracy and currency of AI-generated outputs across organizational data sources.

Skills

GTM Enablement

CRM Systems

Data Quality

Tool Development

Analytical Skills

Engineering Liaison

Cross-functional

Tools

Salesforce

Job description

CLOUDFLARE, PTE. LTD. in Singapore is seeking a role focused on equipping the GTM organization to adopt AI-native tools and workflows. You will partner with operational teams to evolve processes as AI capabilities mature and translate user needs into product improvements.

You will build and improve tools, drive field adoption across regions, and establish guardrails to ensure trustworthy AI outputs while working with engineering teams.