AI Product Lead — Public Sector Transformation

GovTech; Singapore; On-site; SGD 100,000 - 180,000; Full time

Job summary

GovTech in Singapore seeks a results-driven Product Manager to lead AI-driven initiatives within MSF's portfolio. You will translate complex policy and service delivery challenges into clear product requirements, prioritise work, and partner with AI engineers, data teams and business owners from discovery through delivery and scale.

You will collaborate with enterprise Product Managers to embed AI capabilities across enterprise products, monitor outcomes, and ensure responsible governance and

Responsibilities

• Shape MSF's AI transformation around business outcomes.
• Identify priority policy, service delivery and operational challenges where AI could deliver meaningful impact.
• Lead problem discovery before solutioning, understanding user needs, workflows, pain points, underlying data and desired outcomes.
• Define clear problem statements, hypotheses, success metrics and target outcomes before significant technology investment is made.
• Use experimentation, prototypes and proofs-of-value where appropriate to test assumptions and de-risk investments.
• Determine whether an opportunity requires a new AI capability, can leverage an existing capability, or should be addressed through the evolution of an existing enterprise product.
• Recommend which opportunities should be stopped, iterated, scaled or productised.
• Act as the business-facing Product Manager for selected strategic AI initiatives, owning the problem definition, product vision, user outcomes and prioritisation.
• Work jointly with the AI Programme Office, Product Managers, AI engineers, data teams and business owners from discovery through experimentation, delivery and scale.
• Ensure AI capabilities are embedded within the relevant enterprise products and solutions wherever appropriate, with clear ownership, roadmap alignment and ongoing lifecycle management.
• Translate complex business workflows and domain requirements into clear product requirements that technical teams can solve against.
• Maintain strong business ownership throughout delivery rather than "handing over" the problem once technology development begins.
• Define and track product metrics to determine whether deployed AI capabilities are achieving their intended business and user outcomes.
• Identify reusable AI capabilities that can serve multiple products and domains rather than creating duplicated point solutions.
• Work with the respective enterprise Product Managers to ensure successful AI capabilities transition into business-as-usual product ownership, operations and continuous improvement .
• Enable responsible AI governance and adoption
• Support the development and implementation of MSF's AI governance, evaluation and adoption frameworks.
• Embed responsible AI considerations into product discovery and delivery, including appropriate evaluation, assurance and risk management.
• Help business teams understand what responsible AI adoption means in practice and make informed trade-offs between value, risk and operational readiness.
• Ensure AI capabilities are governed across MSF, rather than governance ending at initial deployment.
• Surface common organisational, data, technology and capability barriers encountered during delivery and translate these into improvements to MSF's AI strategy and enablers.
• Support leaders and teams in moving from experimentation toward

Job description

GovTech in Singapore seeks a results-driven Product Manager to lead AI-driven initiatives within MSF's portfolio. You will translate complex policy and service delivery challenges into clear product requirements, prioritise work, and partner with AI engineers, data teams and business owners from discovery through delivery and scale.

You will collaborate with enterprise Product Managers to embed AI capabilities across enterprise products, monitor outcomes, and ensure responsible governance and