AI Ops Platform Intern: AI Agents & Automation

NCS Group; Singapore; On-site; SGD 20,000 - 36,000; Part time

Job summary

NCS Group in Singapore is seeking an intern to work on AI agents and automation for IT Operations. You’ll assist AI Builders and Product Managers in developing, testing, and refining agents that diagnose issues, streamline workflows, and improve efficiency across government and enterprise projects.

This role offers hands-on exposure to AI solution testing, deployment, and knowledge‑base content, with opportunities to collaborate across cross‑functional teams and contribute to real‑world,

Qualifications

• Basic knowledge of programming or scripting, preferably Python.
• Interest in AI agent development, Generative AI, workflow automation, and IT Operations.
• Familiarity with APIs, prompt engineering, data handling, automation tools, or cloud platforms is an advantage.
• Basic understanding of IT infrastructure, networking, cybersecurity, or vulnerability management is a plus.
• Strong analytical and problem‑solving skills.
• Ability to support testing, troubleshooting, documentation, and issue tracking for AI agents and workflows.
• Curious, proactive, and eager to learn new tools and technologies.
• Good communication skills with the ability to explain findings and ask relevant questions.
• Able to collaborate effectively with AI Builders, Product Managers, and cross‑functional project teams.
• Keen to gain hands‑on experience in AI solution development, automation, IT Operations, and real‑world project delivery

Responsibilities

• Assist in building and configuring AI agents for IT Operations.
• Support the development of AI workflows, prompts, knowledge sources, and automation logic.
• Test AI agent outputs, identify issues, document findings, and recommend improvements.
• Assist in fine-tuning and enhancing AI agents based on project feedback and operational needs.
• Prepare and organise knowledge base content, including technical documents, incident records, and operational information.
• Collaborate with AI Builders, Product Managers, and project teams to understand user requirements and challenges.
• Assist in validating AI agent use cases for government agencies and enterprise clients.
• Support deployment activities, user acceptance testing, issue tracking, and project progress updates.
• Document workflows, test results, observations, and lessons learned for continuous improvement.
• Contribute across ideation, prototyping, testing, deployment, and enhancement of AI solutions

Skills

Programming basics

Python

Analytical skills

Communication

Collaboration

Curiosity

Tools

APIs

Prompt engineering

Automation tools

Cloud platforms

Job description

NCS Group in Singapore is seeking an intern to work on AI agents and automation for IT Operations. You’ll assist AI Builders and Product Managers in developing, testing, and refining agents that diagnose issues, streamline workflows, and improve efficiency across government and enterprise projects.

This role offers hands-on exposure to AI solution testing, deployment, and knowledge‑base content, with opportunities to collaborate across cross‑functional teams and contribute to real‑world,