AI Operations & Transformation Executive (Admin & HR)

SUNWAY INTGEN PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Sunway Intgen Pte Ltd is seeking a proactive, entry‑level operations candidate to handle day‑to‑day admin and HR tasks while learning how processes work and where AI can help. You’ll start by supporting onboarding, offboarding, records, scheduling and vendor coordination.

Then you’ll design and build agentic AI workflows with our engineers, turn projects into internal case studies, and assist on client transformations.

Qualifications

• Diploma or degree in any discipline; Business, Information Systems, CS, HR or similar fields are a plus.
• Excellent organizational skills with attention to detail.
• Genuine interest in AI tools demonstrated by projects or experiments.
• Clear written and spoken English communication.
• Comfort handling confidential information discreetly.

Responsibilities

• Handle daily admin and HR tasks (onboarding/offboarding, leave processing, records, scheduling, vendor coordination).
• Coordinate with payroll and service providers for statutory matters (CPF, IR8A) with accuracy and timeliness.
• Document processes clearly: steps, participants, decisions, exceptions, pain points.
• Design and build agentic AI workflows with engineers; automate tasks like onboarding checklists and intake forms.
• Build human review steps for legally sensitive tasks and track results to improve workflows.

Skills

Organisational skills

Attention to detail

English communication

Curiosity about AI

Education

Diploma or degree

Tools

n8n

Zapier

Power Automate

LLM tools

APIs

Python

JavaScript

Job description

Sunway Intgen Pte Ltd builds agentic AI solutions that help companies change how work gets done. We're a focus, fast-moving team, and we believe the best way to understand our clients' problems is to solve the same problems in our own business first.

About the Role

This role is not a typical admin job. You'll start byrunning our day-to-day admin and HR operations, so you learn how each process really works, including the exceptions, the paperwork and the people involved. Then you'll design and build agentic AI workflows to automate that work, with support from our engineering team.

As your internal projects mature, you'll turn them into case studies and join client projects. There you'll help corporate clients find, design and roll out similar transformations in their own operations.

If you're organised, curious about AI, and want to learn operations and AI transformation from the ground up, this role is for you.

What You'll Do

Run operations (main focus at the start)

Handle daily admin and HR tasks, including onboarding and offboarding, leave and claims processing, employee records, scheduling, vendor coordination, and general office administration.

Coordinate with our external payroll and corporate service providers to make sure statutory matters (such as CPF and IR8A) are handled accurately and on time.

Document every process clearly: the steps, who is involved,decision points, exceptions and pain points.

Automate with agentic AI

Find tasks that can be automated, and rank them by value,risk and effort.

Design and build AI agents and workflows for those tasks,such as onboarding checklists, leave and claims intake, document handling andan internal policy Q&A assistant. You'll do this together with ourengineers.

Build in human review for anything with legal, financial or sensitive consequences.

Handle personal data responsibly, in line with the PDPA and our internal access controls.

Track results such as time saved, error rates and user adoption, and keep improving the workflows based on feedback.

Take it to clients (as you grow in the role)

Write internal case studies and demos based on what you'vebuilt.

Support our solution team on client projects with processdiscovery, workflow mapping, user testing and change management.

What We're Looking For

Must-haves

A diploma or degree in any discipline. Business, InformationSystems, Computer Science, HR or similar fields are a plus.

Strong organisational skills and attention to detail. Youenjoy making messy processes clear.

A real interest in AI tools, shown by projects, coursework,hackathons, side experiments or anything else you've built or tried.

Clear written and spoken communication in English.

Comfort with handling confidential information discreetly.

Nice-to-haves

Experience with automation or AI tools, such as workflow platforms (n8n, Zapier, Power Automate), LLM tools or APIs, or basic scripting(Python or JavaScript).

Internship or part-time experience in admin, HR or operations.

Basic knowledge of Singapore employment practices(Employment Act, CPF, leave entitlements).

No prior full-time experience is required. We care more about how you think and learn than about your CV.

What You'll Get

Hands-on experience across operations, HR and agentic AI, acombination few entry-level roles offer.

Mentorship from our engineering and solutions team.

A clear path from internal operations to client-facing transformation work.