AI-First Partner Architect

ServiceNow, Inc.; Singapore; Hybrid; SGD 140,000 - 190,000; Full time

Job summary

ServiceNow is seeking a Partner Technology Architect to serve as the primary strategic interface for Global and Strategic Regional partners. You will drive holistic partner growth through pre-sales technical excellence, business development, and AI-first offerings, combining advisory relationships with architectural leadership across partner engagements.

Responsibilities include leading joint business planning, solution strategy, and proofs of concept, with travel up to 50% as needed.

Qualifications

• 8+ years of experience in pre-sales solution consulting, partner strategy, or related roles.
• Ability to manage day-to-day partner relationships and coordinate with Partner Management.
• Experience with integrating AI into work processes and solutions.

Responsibilities

• Serve as the primary strategic interface for assigned partners, owning the full spectrum from pre-sales engagement to co-innovation and business growth advisory.
• Lead partner strategy and business development, aligning investments, industry focus, and go-to-market priorities.
• Drive pre-sales excellence with technical discovery sessions, executive briefings, and solution demonstrations.
• Translate platform and AI capabilities into partner-differentiated, scalable solutions and validate them architecturally.
• Coordinate across internal teams to deliver a unified partner experience.

Skills

Pre-sales solution consulting

Partner strategy

Enterprise technology advisory

Partner relationship management

AI integration in workflows

Tools

Now Platform

Job description

ServiceNow is seeking a Partner Technology Architect to serve as the primary strategic interface for Global and Strategic Regional partners. You will drive holistic partner growth through pre-sales technical excellence, business development, and AI-first offerings, combining advisory relationships with architectural leadership across partner engagements.

Responsibilities include leading joint business planning, solution strategy, and proofs of concept, with travel up to 50% as needed.