AI Enablement Lead: Change, Literacy & Value Delivery

Upper Spring Consulting Pte Ltd; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Upper Spring Consulting Pte Ltd is seeking an AI Enablement (Assistant Manager) to lead AI literacy and capability initiatives across the company. You will design programs, coach citizen developers, and surface high-value use cases to deliver measurable business impact.

The role blends program design, change management, and credible AI coaching, operating in a hybrid setup across geographies. You will track impact and share success stories to sustain momentum.

Qualifications

• 6+ years in roles combining business engagement, change management, training, or program delivery.
• Ability to translate technical capabilities into business outcomes for non-technical audiences.
• Strong written communication and stakeholder management.
• Experience designing or running enablement programs such as training cohorts, communities of practice, or certification paths.
• Hands-on experience facilitating discovery workshops with business users.
• Familiarity with generative AI tools and what they can/cannot do.
• Comfort working in matrixed environments across geographies and cultures.
• Track record of measuring program effectiveness and refining delivery with data.
• Experience with low-code/no-code AI platforms or data literacy programs.
• Translating business problems into ML/DS/analytics requirements and success metrics.
• Familiarity with AI/digital transformation maturity frameworks.
• Survey design and qualitative research skills.
• Background in adult learning design or organisational development.
• Experience in shipping, logistics, or other operational industries.

Responsibilities

• Design and run programs that develop AI literacy and capability across the organisation, including champions networks, cohort-based learning, and structured progression pathways.
• Build learning pathways and onboarding journeys for different personas.
• Facilitate use case discovery workshops with business users and govern the use case portfolio.
• Coach citizen developers through their AI builds within governance framework.
• Track AI capability, usage, and value realisation and report findings to senior stakeholders.
• Curate and share internal success stories to sustain momentum and demonstrate value.
• Partner with stakeholders across the organisation on responsible AI use and program delivery.

Skills

Business engagement

Change management

Training design

Program delivery

Stakeholder management

Written communication

Discovery workshops

AI tooling knowledge

Data literacy

Low-code platforms

Tools

RPA tools

Job description

Upper Spring Consulting Pte Ltd is seeking an AI Enablement (Assistant Manager) to lead AI literacy and capability initiatives across the company. You will design programs, coach citizen developers, and surface high-value use cases to deliver measurable business impact.

The role blends program design, change management, and credible AI coaching, operating in a hybrid setup across geographies. You will track impact and share success stories to sustain momentum.