AI-Driven Implementation Architect

Supermetrics; Singapore; Presencial; SGD 100.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation package

Great work equipment

Health care benefit

Annual learning budget

Sports and wellbeing allowance

Descripción de la vacante

Supermetrics is seeking an Implementation Architect to be the technical expert guiding onboarding, training, and complex enterprise implementations. You will collaborate with Customer Success, Sales, Product, Engineering, Partner Success Managers, and Business Consultants to ensure value delivery from day one.

This mid-level, individual contributor role focuses on hands-on onboarding, solving data challenges, and shaping AI-assisted workflows for the Professional Services team.

Formación

• 3+ years of experience in customer-facing implementation, onboarding, technical consulting, or a similar technical role, ideally within a SaaS or data company.
• Customer Success experience with a strong technical background is also highly relevant.
• Hands-on experience with SQL, APIs, and JavaScript and/or Python.
• A solid understanding of data pipelines, data modelling, and integrations.
• Experience leading customer workshops, onboarding sessions, and training.
• The ability to communicate technical concepts clearly to both technical and business audiences.
• Comfortable managing multiple projects and priorities simultaneously.
• A genuine curiosity about AI and a habit of using AI tools to improve your own work.

Responsabilidades

• Onboard and enable customers, leading onboarding, platform setup, training, and best-practice guidance.
• Deliver complex implementations and translate requirements into scalable solutions.
• Shape AI-assisted delivery by designing workflows and automating repetitive tasks.
• Support customers and pre-sales through workshops, demos, and POCs.

Conocimientos

SQL

APIs

JavaScript

Python

Data pipelines

Customer-facing

Onboarding

Technical consulting

Herramientas

SQL

APIs

JavaScript

Python

Descripción del empleo

Supermetrics is seeking an Implementation Architect to be the technical expert guiding onboarding, training, and complex enterprise implementations. You will collaborate with Customer Success, Sales, Product, Engineering, Partner Success Managers, and Business Consultants to ensure value delivery from day one.

This mid-level, individual contributor role focuses on hands-on onboarding, solving data challenges, and shaping AI-assisted workflows for the Professional Services team.