Work directly with enterprise customers to identify AI opportunities, design solutions, and lead technical delivery. Collaborate with sales, product, and engineering teams from discovery and technical pre-sales through implementation, deployment, and customer adoption.
Key Responsibilities
- Lead customer discovery workshops to understand business objectives, technical requirements, and data readiness.
- Design AI solutions covering models, data pipelines, enterprise integrations, security, scalability, and cost.
- Support technical pre-sales through presentations, demonstrations, solution proposals, RFI/RFP responses, and cost estimates.
- Lead proofs of concept with agreed scope, timelines, success criteria, and measurable business outcomes.
- Own technical delivery through implementation planning, integration, testing, production deployment, and customer acceptance.
- Coordinate customer and internal teams, manage technical risks and dependencies, and complete documentation, knowledge transfer, and operational handover.
Job Requirement
- At least 6 years of relevant technical experience.
- Experience designing and delivering AI solutions, including experience taking an enterprise customer solution into production.
- Proven experience engaging external enterprise customers in solution architecture, technical consulting, or technical pre-sales.
- Practical knowledge of LLMs, retrieval-augmented generation (RAG), prompt design, model evaluation, agent architectures, and AI security.
- Proficiency in API integration, with experience on at least one major cloud platform.
- Strong presentation, stakeholder management, and delivery coordination skills; able to communicate with executives and technical teams.
- Relevant degree or equivalent practical experience.