AI-Driven Game Operations Analyst

First Fun; Singapore; Presencial; SGD 40.000 - 70.000; Jornada completa

Descripción de la vacante

First Fun is seeking a Game Operations Specialist to enhance player experience across our global mobile game. You will analyze player feedback, collect insights, and identify issues that affect engagement, working with cross-functional teams to implement improvements and monitor results.

You will evaluate AI tools used in game operations, steer data-driven decisions, and use AI to augment analysis and documentation while verifying outputs.

Formación

• Passionate about games and able to understand player needs and motivations.
• Strong logical thinking and analytical skills with the ability to draw conclusions from evidence.
• Fluent in Chinese and English for team communication and player responses.
• Ownership mindset with attention to detail and willingness to learn and improve.
• Strong communication and collaboration to drive cross-team work.
• Proactive in learning and using AI tools for analysis.

Responsabilidades

• Understand player needs, collect and distil player feedback, and identify issues that meaningfully affect player experience.
• Use data analysis to pinpoint issues and their causes, and drive improvements prioritised by current business needs.
• Evaluate the effectiveness of AI tools in game operations, identify gaps in their outputs and help optimise them.
• Collaborate closely with relevant teams to put improvements into practice and track results.
• Use AI to improve the efficiency and quality of analysis and documentation, while independently verifying its outputs.

Conocimientos

Analytical thinking

Data analysis

Ownership

Bilingual Chinese/English

Communication & collaboration

AI tools curiosity

Excel

SQL

Word

Herramientas

Excel

SQL

Word

Descripción del empleo

First Fun is seeking a Game Operations Specialist to enhance player experience across our global mobile game. You will analyze player feedback, collect insights, and identify issues that affect engagement, working with cross-functional teams to implement improvements and monitor results.

You will evaluate AI tools used in game operations, steer data-driven decisions, and use AI to augment analysis and documentation while verifying outputs.