AI-Driven Education Programs Ops Manager

Singapore Indian Development Association (SINDA); Singapore; On-site; SGD 47,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Wellness programmes

Job summary

SINDA is seeking a Programme Operations Coordinator to support STEP programmes across 27 centres. You will coordinate enrolment, curriculum delivery, tutor deployment, attendance and assessments, while leveraging AI-enabled tools for performance insights.

This role uses systems thinking and data-driven analysis to improve student outcomes and efficiency, requiring strong organisation, stakeholder collaboration, and willingness to work occasional evenings and weekends.

Qualifications

• Degree in any discipline.
• 3 to 5 years in programme coordination, operations, or education-related roles.
• Experience in a non-profit education setting is a plus.
• Good understanding of the Singapore education landscape.
• Proficiency in Microsoft Office; familiarity with data visualisation tools (e.g., Power BI, Tableau) is advantageous.
• Willingness to work weekday evenings and occasional weekends.

Responsibilities

• Manage day-to-day operations of STEP programmes across 27 centres.
• Coordinate student enrolment, curriculum delivery, tutor deployment, attendance, and assessments.
• Organise centre activities and stakeholder engagement sessions, including parent briefings.
• Monitor programme performance, track KPIs and address operational issues.

Skills

Coordination

Data analysis

Stakeholder management

Organizational skills

Education

Bachelor's degree or higher

Tools

Microsoft Office

Excel

Power BI

Tableau

Job description

SINDA is seeking a Programme Operations Coordinator to support STEP programmes across 27 centres. You will coordinate enrolment, curriculum delivery, tutor deployment, attendance and assessments, while leveraging AI-enabled tools for performance insights.

This role uses systems thinking and data-driven analysis to improve student outcomes and efficiency, requiring strong organisation, stakeholder collaboration, and willingness to work occasional evenings and weekends.