AI Data Ops (Thai) - Elevate Live Content Quality

TikTok; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

TikTok is seeking an AI Data Operation Specialist to lead quality initiatives in content moderation for TikTok LIVE. The role involves training AI models, analyzing moderation data for insights, and coordinating with cross-functional teams to improve processes.

Strong analytical skills, ownership, and a proactive mindset are essential. The candidate will handle labeling across queues, build and refine models, and ensure high-quality content benchmarking with BPO teams.

Qualifications

• Bachelor’s degree in Business, Data Science, Computer Science, Information Technology, Communications, or related field.
• 3+ years of experience in AI data operation, leveraging AI/ML for content quality management or analytics.
• Proficiency in data analysis and visualization tools such as Excel, Tableau, Power BI or similar.
• Basic understanding of machine learning concepts and Large Language Models (LLMs).
• Strong ability to analyze complex datasets, identify patterns, and generate actionable insights.
• Fluency in written and spoken English is essential; proficiency in Thai is also necessary.

Responsibilities

• Lead quality initiatives in content moderation using human labeling and ML models including LLMs.
• Train models using large labeled datasets and improve decision-making accuracy.
• Analyze moderation data to derive trends and provide actionable insights for project teams.
• Coordinate with cross-functional teams to resolve issues and improve processes.
• Custodian of quality artifacts for content moderation and explore AI-driven improvements.

Skills

Data analysis

English fluency

Thai language

Cross-functional collaboration

Education

Bachelor’s degree in relevant field

Tools

Excel

Tableau

Power BI

Job description

TikTok is seeking an AI Data Operation Specialist to lead quality initiatives in content moderation for TikTok LIVE. The role involves training AI models, analyzing moderation data for insights, and coordinating with cross-functional teams to improve processes.

Strong analytical skills, ownership, and a proactive mindset are essential. The candidate will handle labeling across queues, build and refine models, and ensure high-quality content benchmarking with BPO teams.