Live AI Data Ops Specialist — Moderation & ML Training

TikTok; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

TikTok is seeking an AI Data Operation Specialist to lead quality initiatives in content moderation across the Live platform. You will train AI models, analyze moderation data for insights, and collaborate with cross-functional teams to resolve complex issues while improving processes.

Ideal candidates have 3+ years in AI data operations, strong data analysis skills, and familiarity with ML/LLMs, plus English fluency; Chinese language skills are a plus for regional monitoring.

Qualifications

• Bachelor’s degree in Business, Data Science, Computer Science, Information Technology, Communications, or related field.
• 3+ years of AI data operation or related analytics experience in tech, digital content, or platform moderation.
• Proficiency in data analysis and visualization tools such as Excel, Tableau, Power BI, or similar.
• Basic understanding of machine learning concepts and Large Language Models (LLMs).
• Strong ability to analyze complex datasets, identify patterns, and generate actionable insights.
• Fluency in English; Chinese language proficiency is also advantageous for regional monitoring.

Responsibilities

• Ensure high-quality content benchmarking across BPO teams and support onboarding/training.
• Manage policy clarifications, calibrations, and arbitration processes; analyze performance gaps.
• Handle content labeling, analyze trends, and provide insights to project teams.
• Train models using large labeled datasets; refine LLM performance and assist in data preparation.
• Analyze moderation data across queues to derive actionable trends for planning.
• Custodian of quality artifacts for content moderation; develop technical solutions to improve outputs.

Skills

Data analysis

English proficiency

Chinese proficiency

Analytical thinking

Education

Bachelor's degree in related field

Tools

Excel

Tableau

Power BI

Job description

TikTok is seeking an AI Data Operation Specialist to lead quality initiatives in content moderation across the Live platform. You will train AI models, analyze moderation data for insights, and collaborate with cross-functional teams to resolve complex issues while improving processes.

Ideal candidates have 3+ years in AI data operations, strong data analysis skills, and familiarity with ML/LLMs, plus English fluency; Chinese language skills are a plus for regional monitoring.