AI Copilot Training & Adoption Engineer

Concentrix; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Concentrix seeks an AI Deployed Engineer (Copilot) to lead adoption and enablement of Microsoft 365 Copilot and low-code AI agents for Ministry of Home Affairs agencies. The role delivers Copilot training at scale, builds AI agents, and drives change management to improve productivity in a secure government environment.

You will design and deliver training programs, develop enablement materials, and ensure compliance with security policies and data-handling requirements while collaborating with

Qualifications

• Must have prior, hands-on experience delivering Microsoft 365 Copilot training for the Ministry of Home Affairs (MHA).
• Experience delivering Basic and Advanced Copilot training workshops at scale.
• Experience building AI agents using Microsoft Agent Builder and Copilot Studio.

Responsibilities

• Deliver Copilot training: Plan and facilitate Microsoft 365 Copilot training workshops for MHA officers.
• Lead adoption and change management across MHA agencies with trainings, calendars, campaigns, communications, and reporting.
• Enable trainers: design train-the-trainer programmes and facilitator guides.

Skills

Facilitation

Stakeholder management

Public sector

Curriculum design

Training delivery

Tools

Copilot Studio

Agent Builder

Power Platform

Microsoft 365

Job description

Concentrix seeks an AI Deployed Engineer (Copilot) to lead adoption and enablement of Microsoft 365 Copilot and low-code AI agents for Ministry of Home Affairs agencies. The role delivers Copilot training at scale, builds AI agents, and drives change management to improve productivity in a secure government environment.

You will design and deliver training programs, develop enablement materials, and ensure compliance with security policies and data-handling requirements while collaborating with