AI Cloud Customer Engineering Manager

Google LLC; Singapore; Presencial; SGD 180.000 - 260.000; Jornada completa

Descripción de la vacante

Google Cloud is seeking a Share Customer Engineering Manager, AI, to lead a team of AI Customer Engineers and Forward Deployed Engineers in Singapore, driving workload migrations and technical wins for customers.

You will partner with sales and product teams, deliver strategic customer engagements, and mentor staff while advancing Google's AI and Cloud platforms. This role requires hands-on leadership and a strong background in cloud-native architectures.

Formación

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).
• Experience with AI technologies or concepts.
• Experience with technical conversations, demos, prototyping, or workshops with customers.
• Experience driving the adoption of specialized workloads (e.g., Cloud AI, Data Analytics) with technical decision makers.

Responsabilidades

• Lead a team of AI Customer Engineers and Forward Deployed Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformations for customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, transformation, and highly specialized technical solutions in your practice to drive technical wins.
• Partner with sales to define technical go-to-market strategies and delivery plans, focusing on advanced workload adoption and repeatable solution development.
• Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve technical wins and migration strategy, working directly with customers, partners, and prospects. Oversee domain-specific prototyping and proofs-of-concept.
• Work cross-functionally across Google, partners and your team to resolve technical roadblocks, and provide critical feedback loops to product and engineering based on field experience.

Conocimientos

Cloud native architecture

Leadership

AI technologies

Customer conversations/demos/prototypi

Workload adoption

Cross-functional collaboration

Educación

Bachelor's degree or equivalent practical experience

Descripción del empleo

Google Cloud is seeking a Share Customer Engineering Manager, AI, to lead a team of AI Customer Engineers and Forward Deployed Engineers in Singapore, driving workload migrations and technical wins for customers.

You will partner with sales and product teams, deliver strategic customer engagements, and mentor staff while advancing Google's AI and Cloud platforms. This role requires hands-on leadership and a strong background in cloud-native architectures.