AI Cloud Solutions Engineer (Customer-Facing)

Google; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Google Cloud is seeking a Customer Engineer with an AI specialty to accelerate technical wins for customers. You will partner with technical sales teams to differentiate Google Cloud and deliver prototypes, proofs-of-concept, and demos of AI workloads to customers.

You will solve AI-centered issues and provide feedback to influence product development. You will collaborate with platform CEs, write code, and present practical solutions tailored to customer needs, while engaging with executives

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in architecting solutions that integrate AI models using agents with enterprise data sources using patterns like Retrieval-Augmented Generation (RAG), Text-to-SQL, and semantic search.
• Experience with coding in Python, JavaScript or TypeScript, Go, or Java, to demo, prototype, or workshop integration patterns with customers.

Responsibilities

• Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships. Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Skills

Cloud native architecture

AI integration patterns

Coding in Python/JS/Go/Java

Customer-facing experience

Education

Bachelor's degree in a technical field

Tools

LangGraph

Semantic Kernel

Google ADK

Job description

Google Cloud is seeking a Customer Engineer with an AI specialty to accelerate technical wins for customers. You will partner with technical sales teams to differentiate Google Cloud and deliver prototypes, proofs-of-concept, and demos of AI workloads to customers.

You will solve AI-centered issues and provide feedback to influence product development. You will collaborate with platform CEs, write code, and present practical solutions tailored to customer needs, while engaging with executives