Agency Operations Specialist — Drive Service Excellence

Prudential Assurance Company Singapore; Singapore; Sur place; SGD 36 000 - 60 000; Plein temps

Résumé du poste

Prudential Assurance Company Singapore is seeking an Agency Services Specialist to support daily operations for Distribution and enhance service levels for agents and partners.

You will review and approve applications for sales activities, coordinate marketing materials, document SOPs, and manage agency-related reviews and projects in a fast-paced environment. Degree in any discipline required; 1-2 years in operations preferred.

Qualifications

• 1-2 years experience in operations and/or distribution support.
• Preferably experience in insurance/financial industry.
• Degree in any discipline.

Responsabilités

• Review and approve applications for sales activities and campaign management
• Coordinate marketing materials submitted by Agency force to be reviewed by internal stakeholders and communicate the outcome of such reviews
• Document and consolidate appeals for presentation to internal decision makers and process appeals based on the decisions given
• Document and update on all SOPs owned by Agency Services Team to ensure consistency in all processes
• Review SOC deviation application, Introducer application and Agency Leader proxy application
• Coordinate key projects for Agency Services Team
• Other assigned ad hoc duties

Connaissances

MS Office

Attention to detail

Strong communication

Teamwork

Formation

Degree in any discipline

Outils

Excel

Word

PowerPoint

Description du poste

Prudential Assurance Company Singapore is seeking an Agency Services Specialist to support daily operations for Distribution and enhance service levels for agents and partners.

You will review and approve applications for sales activities, coordinate marketing materials, document SOPs, and manage agency-related reviews and projects in a fast-paced environment. Degree in any discipline required; 1-2 years in operations preferred.