After Sales Support Executive (Medical Equipment/West) (ID: 713860)

PERSOL SINGAPORE PTE. LTD.; Singapore; Presencial; SGD 36.000 - 48.000; Jornada completa

Descripción de la vacante

PERSOL Singapore PTE. LTD. is seeking a Service Coordination Administrator to support our service operations in Singapore. You will handle quotations, contracts, and service documentation while coordinating maintenance schedules and addressing customer inquiries.

The role requires a Diploma and at least 3 years of experience in service coordination or admin operations, with strong MS Office skills and familiarity with SAP or ERP systems.

Formación

• Experience in service coordination, customer support, or admin ops.
• Proficiency with Microsoft Office; SAP/ERP familiarity is a plus.
• Excellent communication and people skills.

Responsabilidades

• Prepare quotations, contracts, and service documents.
• Coordinate maintenance schedules and service requests.
• Follow up on service jobs and customer enquiries.
• Maintain service records and databases.
• Liaise with customers, engineers, and vendors on service matters.
• Support spare parts ordering, inventory tracking, and warranty administration.
• Update service data using Office and ERP systems.
• Provide administrative support and assist daily service operations.

Conocimientos

Communication skills

Interpersonal skills

Microsoft Office

ERP familiarity (SAP)

Service coordination

Administrative operations

Educación

Diploma

Herramientas

SAP

Descripción del empleo

Responsibilities:

• Prepare quotations, contracts, and service documents.

• Coordinate maintenance schedules and service requests.

• Follow up on service jobs and customer enquiries.

• Maintain service records, reports, and databases.

• Liaise with customers, engineers, and vendors on service matters.

• Support spare parts ordering, inventory tracking, and warranty administration.

• Update service data using Microsoft Office and ERP systems.

• Provide administrative support and assist with daily service operations.

Requirements:

• Diploma in relevant studies.

• 3 years of experience in service coordination, customer support, or administrative operations.

• Proficient in Microsoft Office applications; familiarity with SAP or other ERP systems is an advantage.

• Strong communication and interpersonal skills.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)