Admin Sales Support #75769

ANRADUS PTE. LTD.; Singapore; On-site; SGD 30,466 - 36,493; Full time

Job summary

ANRADUS PTE. LTD. is seeking an Inside Sales Support Executive to make outbound calls to promote Singtel services and manage customer relationships. The role involves addressing customer inquiries, updating records, and ensuring customer satisfaction.

Applicants should possess a diploma, have experience in telemarketing or sales, and be proficient in Microsoft Office. The position offers a salary package of up to 3,000 SGD plus commission and bonuses.

Qualifications

• Diploma or equivalent qualification.
• Experience in telemarketing, sales, or customer service.
• Proficient in Microsoft Office applications.

Responsibilities

• Make outbound calls for contract renewals and promote services.
• Explain corporate plans and available upgrades.
• Understand customer needs and suggest solutions.

Skills

Telemarketing

Customer service

Sales

Microsoft Office

Education

Diploma or equivalent qualification

Job description

Job Description

• Industry/ Organization Type: Trading (Telecommunications)
• Position Title: Inside Sales Support Executive
• Working Location: Bukit Merah
• Working Hours: 5.5 days (Mon – Fri, 8.45am – 6.00pm; Alt Sat, 8.45am – 6.00pm)
• Salary Package: Basic salary up to 3,000 + Commission + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Make outbound calls to existing customers for contract renewals and to promote Singtel services.
• Explain Singtel corporate plans, promotions, and available upgrades.
• Understand customer needs and suggest suitable solutions.
• Address customer questions and concerns in a professional manner.
• Meet or exceed individual and team sales goals.
• Keep customer records up to date in the CRM system.
• Update sales reports on a weekly basis.
• Follow up with customers to ensure satisfaction and contract completion.
• Stay informed about Singtel products, services, and promotions.
• Follow company guidelines and best practices in telemarketing.
• Ensure a positive customer experience by providing quick responses.
• Work with Singtel's internal teams to ensure timely and smooth service delivery.

Qualifications

• Diploma or equivalent qualification.
• Experience in telemarketing, sales, or customer service is required.
• Proficient in Microsoft Office applications.
• Goal-oriented, self-motivated, and diligent.
• Good organizational and time management skills.