Admin Executive (Healthcare/ Eldercare), 5 days at Telok Blangah

SASCO SENIOR CITIZENS' HOME; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

SASCO SENIOR CITIZENS' HOME is seeking an Admin Officer for the Telok Blangah Centre. You will coordinate referrals, admissions, billing, reporting, and day-to-day operations, ensuring smooth centre functioning and enabling Social Workers to focus on direct clinical tasks.

You will also provide frontline administrative support and engage seniors and caregivers as part of service delivery. The role requires a Diploma in relevant fields and 2+ years in social service settings, with a passion for

Qualifications

• Diploma in Social Services, Community Services, Healthcare Administration, Business Administration, or related fields.
• Minimum 2 years' experience in social service agencies, healthcare, community care or other related social service settings.
• Experience managing end-to-end administrative processes.
• Must be comfortable working with seniors and communicating/coordinating with them, asking simple questions to engage seniors and to fill up forms jointly with seniors.
• Must be passionate in working with the elderly.
• Ability to work with a multi-disciplinary team consisting of Social Workers, OT/PT, Nurses, etc.

Responsibilities

• Administrative & Referral Management: Referrals and Intake Coordination. Process BRIGHT referrals and update BRIGHT status from assignment to discharge. Prepare CARES client profiles. Schedule intake (Day Care) and Initial Assessment (Home Therapy). Update BRIGHT progress notes and liaise with AIC officers.
• Registration and Admission: Manage CARES admission and data entry. Service Agreements and forms. Coordinate client registrations. Collect deposits and NRIC documentation. Flag follow-up needs for Social Work support.
• Care Plan (ICP) / MDT Support: Provide documentation and admin support for MDT processes; conduct simple questionnaires with training. Support discharge processes and financial billing and invoicing.

Skills

Client engagement

Team coordination

Data entry

Education

Diploma in Social Services, Community Services, Healthcare Administration, Business Administration, or related fields

Job description

Job purpose

The Admin Officer serves as the administrative anchor for the Telok Blangah Centre. The role is responsible for end-to-end coordination of referrals, admissions, billing, reporting, and service operations, ensuring smooth centre functioning and freeing Social Workers to focus on direct clinical and casework responsibilities.

The role also provides frontline administrative support and is comfortable engaging seniors and caregivers as part of service delivery.

Key responsibilities

1. Administrative & Referral Management Referrals and Intake Coordination

   Manage BRIGHT referrals, including:

   • Processing referrals
   • Updating BRIGHT status from assignment to discharge
   • Preparing CARES client profiles
   • Scheduling intake (Day Care) and Initial Assessment (Home Therapy) and providing brief system updates
   • Updating BRIGHT progress notes and liaising with AIC officers where required
   • Supporting social workers in simple Financial Assistance (FA) documentation and submissions, financial deviations
2. Registration and Admission

   Manage CARES admission and data entry, including:

   • Service Agreements (Sharing with seniors and signing of agreements), other required forms
   • Coordinate client registrations
   • Coordinate deposit collection and NRIC documentation
   • Flag follow-up needs for Social Work support
3. Care Plan (ICP) / MDT Support

   Provide documentation and administrative support to Social Workers for MDT processes and conduct simple questionnaires where required (with training)

   Support discharge processes and financial billing and invoicing matters

   Any other assigned matters related to administration and documentation, day to day operations

Qualifications and Skills Required

1. Diploma in Social Services, Community Services, Healthcare Administration, Business Administration, or related fields
2. Minimum 2 years' experience in social service agencies, healthcare, community care or other related social service settings
3. Experience managing end-to-end administrative processes
4. Must be comfortable working with seniors and communicating/coordinating with them, asking simple questions to engage seniors and to fill up forms jointly with seniors
5. Must be passionate in working with the elderly
6. Ability to work with a multi-disciplinary team consisting of Social Workers, OT/PT, Nurses, etc

Other details:

• Telok Blangah Day Care Centre
• Mon to Fri, 8.30am to 5.30pm
• Permanent role with benefits
• Work life balance and Friendly work environment