Admin Assistant [Part-Time]

Counselling and Care Centre; Singapore; On-site; SGD 19,000 - 30,000; Part time

Job summary

Counselling and Care Centre is seeking an Administrative Executive (Front Desk & Operations Support) in Singapore to provide a welcoming client experience and assist with day-to-day administrative tasks. The role includes front desk duties, payments processing, and CRM-based scheduling.

The candidate should be organised, approachable, and comfortable interacting with clients, with at least 2 years of relevant experience and strong MS Office and Salesforce skills.

Qualifications

• At least 2 years of relevant working experience.
• Proficiency with MS Office and Salesforce.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide warm, professional front desk experience for clients and visitors; handle inquiries and schedule appointments in the CRM; communicate via in-person, calls and emails.
• Process payments and maintain accurate records at the front desk.
• Distribute and collect feedback forms or client surveys.
• Provide general administrative support to Therapists and staff.
• Ensure therapy rooms and common areas are clean, tidy and ready for use; monitor and replenish office supplies; liaise with vendors for basic maintenance.
• Support admin tasks during busy periods, including meetings or events.

Skills

MS Office

Communication skills

Customer service

Organisational skills

Education

O level / Nitec in Office Skills

Tools

Salesforce

Job description

This role supports the Administrative Executive (Front Desk & Operations Support) in providing a welcoming experience for clients while assisting with day-to-day administrative and operational tasks as assigned.

This role includes front desk duties and basic operational support, and is suitable for someone who is organised, approachable, and comfortable interacting with clients.

Working Hours [Weekdays only]

Fixed days: Mondays & Wednesdays 5.30pm – 8.30pm

Other weekdays: Ad-hoc based on requirements between 9am – 6pm

Key Responsibility Areas

• Provide a warm and professional front desk experience for clients and visitors, including handling enquiries,scheduling appointments in the CRM system, and communicating with clients (in-person, calls and throughemails);
• Process payments and maintain accurate records at the front desk;
• Distribute and collect feedback forms or client surveys;
• Provide general administrative support to Therapists;
• Ensure therapy rooms and common areas are clean, tidy, and ready for use, while supporting to monitor and replenish office, pantry, and facility supplies, and liaising with vendors or service providers for basic maintenance or repairs when needed;
• Provide general administrative support as needed, including assisting with meetings or events, handling taskssuch as data entry and document preparation, and supporting the admin team during busy periods.

Experience

• At least 2 years of relevant working experience.

Core Competencies

• Proficiency with MS Office (Word, Excel, and PowerPoint) and other basic desktop applications (i.e. MS Outlook and internet tools etc);
• Experience in Salesforce
• Excellent communication skills

Qualifications

• Minimum ‘O’ Level/Nitec in Office Skills