Admin Assistant (1 year contract)

ALLIANCE HEALTHCARE GROUP LIMITED; Singapore; On-site; SGD 32,000 - 48,000; Full time

Job summary

ALLIANCE HEALTHCARE GROUP LIMITED is seeking an Administrative Assistant for our managed Healthcare team to support the provider relations function. You will identify and allocate cases, create folders, and track processing to hand over to assessors.

You will review case details for compliance with guidelines and gather required medical information. The role requires meticulous attention, good interpersonal skills, and strong Excel capabilities.

Qualifications

• Meticulous and detail-oriented approach to case processing.
• Strong interpersonal skills for client and provider interactions.
• Proficiency with Microsoft Excel including VLOOKUP and basic pivot tables for managing provider lists.

Responsibilities

• Identify and allocate cases for various programs through the system and mailbox.
• Create case folders and update the processing tracker to facilitate a smooth handover to assessors.
• Conduct preliminary review of cases and verify providers' professional fees comply with statutory guidelines.
• Gather required medical information and documentation from members and providers to support claim assessments.
• Maintain professional, clear, and timely communication with clients and providers.
• Ensure all cases are actioned on the same day the request is received.
• Escalate urgent and emergency cases promptly to assessors.
• Any other administrative tasks

Skills

Meticulous

Good interpersonal skills

Tools

Microsoft Excel

Job description

Working Hours

Monday - Friday, 9am - 6pm

About The Opportunity

We are currently seeki\ministrative Assistant to join our managed Healthcare team to assist in our provider relations team

• Identify and allocate cases for various programs through the system and mailbox.
• Create case folders and update the processing tracker to facilitate smooth handover to assessors.
• Conduct preliminary review of cases and verify that providers' professional fees comply with statutory guidelines.
• Gather required medical information and documentation from members and providers to support claim assessments.
• Maintain professional, clear, and timely communication with clients and providers.
• Ensure all cases are actioned on the same day the request is received.
• Escalate urgent and emergency cases promptly to assessors.
• Any other administrative tasks

Requirements

• Meticulous
• Good interpersonal skills
• Proficiency in Microsoft Excel (vlookup and basic pivot tables are often required for managing large lists of doctors).

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organisation, please visit https://alliancehealthcare.com.sg.