Industry: Insurance
Working Location: Tampines
Working Hours: Monday to Friday, 9:00 AM-6:00 PM
Employment Type: Full-time
Work Permit and Employment Pass sponsorship is available for eligible Malaysian candidates.
Responsibilities
Data Entry & Policy Administration
- Input and update policy details, endorsements, renewals, and cancellations in the system
- Ensure accuracy and completeness of policyholder and coverage information
- Maintain and update client and policy records in internal databases
- Support policy issuance and documentation processing
Finance Data Entry & Processing
- Perform data entry for premium transactions, payments received, and refunds
- Record and reconcile basic financial entries in accounting or insurance systems
- Assist in premium collection tracking and outstanding balances monitoring
- Support invoice generation, receipts issuance, and payment documentation
- Liaise with finance team on discrepancies and data verification
Documentation & Compliance
- Maintain proper filing of policy and financial documents (digital and physical)
- Ensure documentation meets audit and regulatory requirements
- Assist in preparing reports for internal audits and compliance checks
- Handle sensitive financial and client data with confidentiality
Coordination & Support
- Liaise with internal departments (business development, finance, operations) for data verification
- Follow up on incomplete documentation or missing financial information
- Support internal stakeholders with documentation and administrative queries
Administrative & Operational Support
- Prepare routine reports (e.g., premium reports, policy listings, outstanding payments)
- Assist with renewal tracking and administrative follow-ups
- Support general office administration and ad-hoc tasks as assigned
Requirements
- Minimum SPM, diploma or equivalent qualification
- Good computer skills, especially Microsoft Word, Excel and PowerPoint
- Detail-oriented, organised and able to follow up on tasks independently
- Responsible, positive and willing to learn
- Good written and spoken English
- Ability to communicate in Mandarin would be useful for assisting Mandarin-speaking clients
- Administrative or insurance experience is an advantage, but training will be provided
- Fresh graduates are welcome to apply