Accounts Receivable Specialist – Patient Collections

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore South is seeking an Accounts Receivable Clerk to manage remittance reminders and assist customers with billing queries during office hours (Mon-Fri). The role requires 1 year of AR/collections experience and a Diploma in Accountancy or equivalent, with prior customer service or admin background advantageous.

The position is full-time and on-site, offering exposure to end-to-end debt recovery processes and coordination with internal and external stakeholders.

Qualifications

• Min A Level or Diploma in Accountancy or related field.
• Minimum 1 year of relevant experience in Accounts Receivable, Collections, or Credit Control.
• Prior experience in customer service or administrative roles
• Experience in collection agencies, finance shared service centres, or similar industries is an advantage.

Responsibilities

• Make reminder calls to patients to recover outstanding debts and facilitate payment.
• Assist patients with enquiries relating to outstanding bills, Medisave claims, and financial assistance.
• Investigate and resolve billing and payment disputes, coordinating with relevant parties to ensure timely case closure.
• Maintain accurate records of all collection activities and follow-up actions.
• Work closely with internal and external stakeholders on Accounts Receivable and collection matters.
• Perform other ad-hoc duties as assigned by supervisor.

Skills

Customer service

Administrative skills

Education

A Level or Diploma in Accountancy

Job description

Recruit Express Pte Ltd in Singapore South is seeking an Accounts Receivable Clerk to manage remittance reminders and assist customers with billing queries during office hours (Mon-Fri). The role requires 1 year of AR/collections experience and a Diploma in Accountancy or equivalent, with prior customer service or admin background advantageous.

The position is full-time and on-site, offering exposure to end-to-end debt recovery processes and coordination with internal and external stakeholders.