Account Manager (Service industry)

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

U3 INFOTECH PTE. LTD. is seeking an Account Manager to manage and grow existing client accounts and lead a team of recruiters in Singapore. You will strengthen relationships, understand client hiring plans, and identify opportunities to expand services across departments and locations.

The role focuses on driving client satisfaction, ensuring timely recruitment delivery, and mentoring recruiting staff to achieve revenue growth and long-term account success.

Qualifications

• Proven experience in account management within recruitment or staffing.
• Strong relationship-building and client-facing skills.
• Ability to lead and mentor a recruitment team.
• Strategic thinking to grow existing accounts and identify opportunities.
• Excellent communication and negotiation abilities.

Responsibilities

• Manage and maintain strong relationships with existing clients.
• Act as primary contact for client requirements and concerns.
• Understand client hiring needs and workforce plans.
• Develop strategies to grow accounts and increase revenue.
• Identify opportunities to expand services across teams and locations.
• Build relationships with multiple stakeholders within client organizations.
• Conduct regular client meetings and account reviews.
• Support recruitment delivery and monitor timelines.
• Lead, mentor, and manage a team of recruiters.
• Ensure recruitment quality and client expectations are met.
• Resolve client and delivery-related issues effectively.
• Develop account plans for long-term growth.

Job description

About the Role

We are looking for an Account Manager who will be responsible for managing and growing existing client accounts, strengthening client relationships, identifying new opportunities within existing accounts, and ensuring effective recruitment delivery. The role will also involve managing and mentoring a team of recruiters.

Roles& Responsibilities

• Manage and maintain strong relationships with existing clients.
• Act as the primary point of contact for client requirements and concerns.
• Understand client business needs, hiring plans and workforce requirements.
• Develop strategies to grow existing accounts and increase revenue.
• Identify opportunities to expand services across different teams, departments and locations.
• Build relationships with multiple stakeholders within client organizations.
• Conduct regular client meetings and account reviews.
• Manage recruitment requirements and ensure timely delivery.
• Support recruiters with sourcing, screening and recruitment strategies.
• Personally handle critical or senior recruitment requirements when required.
• Lead, mentor and manage a team of recruiters.
• Allocate requirements and monitor team performance and productivity.
• Ensure recruitment quality, timelines and client expectations are met.
• Resolve client and delivery-related issues effectively.
• Develop account plans and identify opportunities for long-term account growth.