Account Manager

UNAVAILABLE; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

AKA Asia in Singapore is seeking an experienced Account Manager to drive client relationships and manage integrated campaigns across PR, digital, and social media.

The ideal candidate will have 4-7 years in the PR industry, with excellent writing and presentation skills, and the ability to manage teams effectively. This role requires proactive engagement in business development, coupled with a solid understanding of social media strategies and stakeholder engagement.

Qualifications

• 4-7 years of experience in the PR industry with a focus on client management.
• Proven track record in leading campaigns and managing teams.
• Excellent written and verbal communication skills.

Responsibilities

• Manage day-to-day client relationships and lead integrated campaigns.
• Provide strategic advice to clients on PR objectives and goals.
• Mentor junior team members and ensure quality standards are met.

Skills

Client relationship management

Campaign management

PR strategy development

Digital marketing

Excellent writing skills

Presentation skills

Job description

Job Description

As an Account Manager at AKA Asia, you’ll drive day‑to‑day client relationships, lead integrated campaigns, and manage cross‑functional teams to deliver bold, insight‑led work that gets people talking. You’ll be a key contact for clients, ensuring projects run smoothly from strategy through execution, across PR, digital, and social.

Responsibilities

Client Handling

• Provide sound advice to clients on achieving PR objectives and goals
• Put together a timeline of agreed activity for sign off by your AD and client
• Set proper client expectations and develop achievable KPIs
• Maintain discipline in the team on delivery against agreed timelines
• Maintain strong client relationships through regular contact (phone and face‑to‑face)
• Monitor issues relevant to client’s business
• Keep up to date on your client’s industry especially competitor activity

Working with the Team

• Ensure ongoing and strong dialogue with AD to ensure smooth running of account
• Review all major deliverables from AEs to ensure quality standards and expectations are met
• Mentor junior team to success by coaching them on both technical and soft skills – keep morale, motivation and confidence levels up

New Business

• Proactively pursue opportunities for account growth and new business
• Play an active role in proposal development – turning insights into strategy, brainstorm, pitch document creation, presentation
• Seek out opportunities to grow our business through Digital and Design Stakeholder engagement (media, bloggers, influencers, employees, groups etc.)
• Train AE on stakeholder engagement and help them establish relationships
• Drive creation of materials for approval by AD
• Track progress and suggest ways to improve efficiency and effectiveness
• Liaise with senior stakeholder contacts and find networking opportunities
• Facilitate meetings/interviews with key spokespeople
• Prepare briefing notes and be responsible for follow-up actions

Digital and Design

• Have sound and current knowledge of social media/digital platforms
• Develop social media strategy and content plans
• Leverage current events to identify social media opportunities for clients
• Manage and own relationships with external partners to develop content
• Showcase and propose how our design capabilities can help our clients

Financial and Administrative

• Flag to ADs if current budgets don’t match as plans are being executed

Qualifications

• 4 -7 years in the PR industry
• Excellent writing skills
• Articulate in presenting ideas and plans
• Participated in new business pitches
• Managed (up and down) to deliver outstanding work
• Shown clear ability to manage timelines and executions