Account Manager ( Sales Coordination )

RecruitPedia Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

RecruitPedia Pte Ltd in Singapore seeks a results-driven Channel Sales professional to drive Cisco and Comstor Affinity solutions through assigned partners. You will manage inquiries, quotations, and business development while achieving revenue, profitability, and performance targets.

You will collaborate with vendors, customers, and internal teams to ensure high customer satisfaction and operational excellence, recruiting new partners and nurturing existing relationships for continued growth.

Qualifications

• Minimum 3 years of experience in IT distribution, channel sales, networking or tech solutions sales.
• Experience working with channel partners, resellers, distributors or tech vendors.
• Knowledge of networking, cybersecurity, cloud or enterprise infrastructure is advantageous.

Responsibilities

• Serve as the primary point of contact for partner sales enquiries, quotations and product requests.
• Drive revenue growth by achieving sales targets and MBOs.
• Conduct outbound prospecting to support market expansion and new business development.
• Identify and recruit new reseller partners to expand market coverage.
• Build relationships with existing channel partners and uncover growth opportunities.
• Collaborate with vendors for pricing, discounts and commercial support.
• Prepare and distribute sales reports and pipeline updates promptly.
• Coordinate with internal teams to ensure order fulfilment and customer satisfaction.
• Resolve customer and partner issues proactively to maintain relationships.
• Support business initiatives and projects as assigned by management.

Skills

Relationship building

Negotiation

Communication

Problem-solving

Commercial awareness

MS Office

CRM tools

Tools

CRM systems

Job description

Role Summary

Responsible for driving sales growth of Cisco and Comstor Affinity solutions through assigned channel partners. Manage partner engagement, sales enquiries, quotation activities, and business development initiatives while delivering revenue, profitability, and performance objectives. Work closely with vendors, customers, and internal teams to ensure a high level of customer satisfaction and operational excellence.

Key Responsibilities

• Serve as the primary point of contact for partner sales enquiries, quotations, and product-related requests.
• Drive revenue growth and profitability by achieving assigned sales targets and quarterly Management by Objectives (MBOs).
• Conduct outbound prospecting activities, including cold and warm calls, to support market expansion and new business development initiatives.
• Identify, recruit, and develop new reseller partners to expand market coverage and sales opportunities.
• Build and maintain strong relationships with existing channel partners while uncovering new growth opportunities.
• Collaborate with vendors to secure special pricing, discounts, and commercial support for sales opportunities.
• Prepare, analyse, and distribute sales reports and pipeline updates in a timely manner.
• Work closely with internal sales, customer service, logistics, purchasing, and operations teams to ensure seamless order fulfilment and customer satisfaction.
• Resolve customer and partner issues proactively to maintain strong business relationships.
• Support business initiatives, projects, and other duties assigned by management.

Stakeholder Management

• Report directly to the Senior Manager, Channel Sales.
• Partner closely with Customer Service, Quotation, Operations, Logistics, Procurement, and Warehouse teams.
• Engage regularly with vendors, resellers, and channel partners to drive sales growth and business development.

Key Skills & Competencies

• Strong relationship-building and stakeholder management skills.
• Excellent negotiation, influencing, and persuasion abilities.
• Strong communication and presentation skills.
• Effective problem-solving and conflict-resolution capabilities.
• Strong commercial awareness and customer focus.
• Proficient in Microsoft Office and CRM/sales management tools.
• Self-motivated with the ability to work effectively in a fast-paced sales environment.

Experience Required

• Minimum 3 years of experience in IT distribution, channel sales, networking, or technology solutions sales.
• Experience working with channel partners, resellers, distributors, or technology vendors.
• Knowledge of networking, cybersecurity, cloud, or enterprise infrastructure solutions is advantageous.

We regret that only shortlisted candidate will be notified.