Account Manager

DL ENGINEERING SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 56,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary with commision

Exposure to regional enterprise ICT/AI

Career development opportunities

Job summary

DL Engineering Services Private Limited in Singapore seeks a skilled B2B sales professional to grow the enterprise customer base and manage key accounts. You will work with partners and internal teams to tailor ICT solutions across cloud, AI, cybersecurity, and data centre services.

You will handle proposals, quotes, and tender submissions while coordinating cross-functionally to close deals and forecast revenue.

Qualifications

• Diploma or bachelor’s degree in Business, Marketing, Information Technology, Telecommunications or a related discipline.
• At least 2 years of experience in B2B sales, account management or business development.
• Experience in ICT, cloud services, AI, cybersecurity, telecommunications or data centre solutions is preferred.
• Good understanding of enterprise sales processes and solution-based selling.
• Strong communication, presentation, negotiation and relationship-management skills.

Responsibilities

• Develop new business opportunities and expand enterprise customer base.
• Manage and strengthen relationships with existing customers, partners and vendors.
• Understand customers' business and technical requirements and recommend suitable solutions.
• Promote solutions including cloud services, AI solutions, cybersecurity, Internet connectivity, IEPL/IPLC, SD-WAN, managed services and data centre services.
• Prepare quotations, proposals, service orders, presentations and tender submissions.
• Coordinate with technical, operations, finance and vendor teams throughout the sales and service-delivery process.
• Manage the full sales cycle, from lead generation and solution development to negotiation, contract signing and payment collection.
• Maintain an accurate sales pipeline, customer records and revenue forecast.
• Achieve assigned sales and gross-profit targets.
• Monitor market developments, competitors and emerging technology trends.
• Ensure timely resolution of customer enquiries, service issues and commercial matters.
• Represent the company at customer meetings, partner events and industry activities.

Job description

Key Responsibilities

• Develop new business opportunities and expand enterprise customer base.
• Manage and strengthen relationships with existing customers, partners and vendors.
• Understand customers' business and technical requirements and recommend suitable solutions.
• Promote solutions including cloud services, AI solutions, cybersecurity, Internet connectivity, IEPL/IPLC, SD-WAN, managed services and data centre services.
• Prepare quotations, proposals, service orders, presentations and tender submissions.
• Coordinate with technical, operations, finance and vendor teams throughout the sales and service-delivery process.
• Manage the full sales cycle, from lead generation and solution development to negotiation, contract signing and payment collection.
• Maintain an accurate sales pipeline, customer records and revenue forecast.
• Achieve assigned sales and gross-profit targets.
• Monitor market developments, competitors and emerging technology trends.
• Ensure timely resolution of customer enquiries, service issues and commercial matters.
• Represent the company at customer meetings, partner events and industry activities.

Requirements

• Diploma or bachelor's degree in Business, Marketing, Information Technology, Telecommunications or a related discipline.
• At least 2 years of experience in B2B sales, account management or business development.
• Experience in ICT, cloud services, AI, cybersecurity, telecommunications or data centre solutions is preferred.
• Good understanding of enterprise sales processes and solution-based selling.
• Strong communication, presentation, negotiation and relationship-management skills.
• Able to understand customer requirements and work with technical teams to develop appropriate solutions.
• Self-motivated, target-oriented and able to work independently.
• Strong organisational skills with the ability to manage multiple customers and projects simultaneously.
• Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint.
• Good command of written and spoken English and Mandarin to communicate with English- and Mandarin-speaking customers and partners.
• Existing enterprise customer or partner networks will be an advantage.

What We Offer

• Competitive basic salary with performance-based commission.
• Opportunities to work with leading global cloud, AI, cybersecurity and telecommunications providers.
• Exposure to regional enterprise customers and cross-border ICT projects.
• Career-development opportunities in a fast-growing technology business.