Account Manager

TECHNO DEALERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

TECHNO DEALERS PTE. LTD. in Singapore is seeking a results-driven account manager to own and grow a portfolio of assigned accounts, driving expansion and long-term value.

You will lead discovery to close, build senior stakeholder relationships, conduct trials and demonstrations, manage pricing and proposals, ensure CRM hygiene, and collaborate across teams to deliver outstanding customer outcomes.

Qualifications

• 1-2 years in B2B account management or sales.
• Proven revenue growth within accounts (expansion, renewals, upsells/cross-sells).
• Strong stakeholder management with senior decision makers.
• Experience handling pricing and procurement discussions.
• Excellent written and verbal communication.
• Data-driven with strong CRM hygiene and pipeline forecasting.

Responsibilities

• Own and grow a portfolio of assigned accounts.
• Build relationships with senior stakeholders across leadership, operations, finance, and procurement.
• Lead end-to-end sales process: discovery, solution mapping, trials, pricing, negotiation, closing.
• Conduct customer trials, demonstrations, and site recce engagements as required.
• Manage objections professionally and protect commercial outcomes.
• Create and deliver quotations and commercial proposals with accurate scope and terms.
• Summarise order details for seamless internal handover and execution.
• Proactively manage renewals and retention via churn risk identification and recovery planning.
• Collaborate cross-functionally with operations and internal stakeholders for high-quality delivery.
• Maintain 100% CRM tracking and accurate opportunity updates and forecasts.
• Gather customer insights and provide feedback to improve internal processes.

Skills

Account management

Sales

Stakeholder management

CRM software

Pricing negotiation

Forecasting

Communication

Attention to detail

Agility

Tools

CRM software

Job description

• Own and grow a portfolio of assigned accounts, driving account expansion and long-term customer value.

• Build and maintain strong relationships with key stakeholders across senior leadership, operations, finance, and procurement—acting as a trusted partner to our customers.

• Lead the end-to-end sales process, including discovery, solution mapping, trials, pricing, negotiation, and closing.

• Conduct customer trials, demonstrations, and site recce engagements (where required) to validate solutions and unlock account growth opportunities.

• Manage objections professionally and strategically, ensuring customer concerns are addressed while protecting commercial outcomes.

• Create, structure, and deliver quotations and commercial proposals with accurate scope and terms.

• Summarise full order details clearly (services, sites, scope, timelines, billing requirements, and commercial terms) to ensure seamless internal handover and execution.

• Proactively manage renewals and retention by identifying churn risks early, coordinating recovery plans, and strengthening customer engagement.

• Collaborate cross-functionally with operations and internal stakeholders to ensure high-quality delivery and customer satisfaction.

• Maintain 100% CRM tracking, ensuring accurate account notes, opportunity updates, forecast health, and reporting discipline.

• Gather customer insights (needs, friction points, patterns) and contribute feedback that improves internal processes and customer experience.

  Requirement:
  1-2 years of experience in B2B account management or sales roles.

  Proven track record of growing revenue within accounts (expansion, renewals, upsells/cross-sells).

  Strong stakeholder management skills, with the ability to engage senior decision makers and coordinate multiple internal/external parties.

  Confidence in handling commercial discussions: pricing, objections, procurement processes, and negotiation.

  High ownership and attention to detail—especially for quotations, order documentation, and end-to-end customer follow-through.

  A data-driven mindset with strong CRM hygiene and the ability to keep pipeline and forecasting accurate.

  Strong communication skills (written + verbal), with the ability to run structured discussions and push deals forward.

  Agility to thrive in a fast-paced, high-growth, and often ambiguous environment.