Academy Operations & QA Lead

BEAUTY VALLEY ACADEMY PTE. LTD.; Singapore; On-site; SGD 45,000 - 73,000; Full time

Job summary

BEAUTY VALLEY ACADEMY PTE. LTD. is seeking an Academy Training Executive to oversee daily administrative and operational activities, ensuring smooth operations and high educational standards.

You will coordinate training schedules, manage student records, and support QA and accreditation processes. The role involves liaising with management, trainers, and students, preparing examination documents, and ensuring regulatory compliance.

Qualifications

• Diploma or Degree in Business Administration, Education, Training Management, or related field.
• Minimum 1-3 years of experience in administration, training coordination, education, or academy operations.
• Strong organizational and multitasking skills.
• Proficient in Microsoft Office applications.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong problem-solving abilities.

Responsibilities

• Oversee daily administrative and operational activities of the academy.
• Coordinate course schedules, classroom arrangements, training materials, and trainer assignments.
• Ensure programmes run per approved schedules and procedures.
• Maintain student records, attendance, examination documentation, and certification records.
• Handle student enquiries, registrations, onboarding, and admin support.
• Monitor inventory and procurement of training supplies and equipment.
• Ensure classrooms and facilities are well maintained.
• Support QA policies, procedures, and accreditation standards.
• Prepare documentation for audits, inspections, and accreditation.
• Monitor SOPs, forms, policies, and records.
• Coordinate internal evaluations and student feedback for continuous improvement.
• Liaise with trainers on lesson schedules, assessment needs, and student progress.
• Prepare training materials, attendance sheets, examination documents, and course files.
• Assist examination arrangements including venue prep and candidate admin.
• Monitor training delivery standards and student learning experience.
• Provide professional customer service to students, trainers, and external partners.
• Respond to enquiries via email, phone, or in person; communicate programme updates.

Skills

Organizational skills

Multitasking

Communication skills

Team player

Education

Business Admin/Training Degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

BEAUTY VALLEY ACADEMY PTE. LTD. is seeking an Academy Training Executive to oversee daily administrative and operational activities, ensuring smooth operations and high educational standards.

You will coordinate training schedules, manage student records, and support QA and accreditation processes. The role involves liaising with management, trainers, and students, preparing examination documents, and ensuring regulatory compliance.