24/7 Supply Chain GSOC Specialist

ARSLAN SRS PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

ARSLAN SRS PTE. LTD. seeks an experienced Supply Chain SOC Specialist to join our Logistics GSOC, supporting real-time shipment monitoring and security operations. The role requires handling elevated-risk shipments, coordinating with carriers and drivers, and maintaining thorough incident records.

Applicants should have a security/logistics background, at least 5 years in SOC/GSOC or related fields, and strong analytical and communication skills to work within a 24/7 rotating shift environment.

Qualifications

• Diploma or degree in security, logistics, supply chain, or related field.
• Minimum 5 years of experience in SOC/GSOC, Supply Chain Security, Logistics, Transportation, Control Tower, Incident Management or Command Centre operations.
• Strong analytical, problem-solving and decision-making skills.
• Ability to work independently in a fast-paced operational environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Monitor active supply chain shipments through approved monitoring platforms, including dashboards, alerts, route status, location updates and tracking-device status.
• Monitor and follow up on elevated-risk, delayed and incident-related shipments.
• Assess and manage security alerts including route deviations, unauthorized stops, tracking loss, geofence violations and tamper alerts.
• Verify alerts and coordinate with Logistics teams, carriers, drivers, platform support and relevant stakeholders.
• Escalate suspicious, high-risk or confirmed security incidents in accordance with approved procedures.
• Support incident response, recovery activities and investigations where required.
• Maintain accurate SOC logs, trackers and incident records, including escalation details, supporting evidence and case references.
• Conduct proper shift handovers and provide timely updates, notifications and operational reports.
• Report platform or communication disruptions and support approved alternate monitoring methods.
• Identify recurring risks, trends and opportunities for process improvement.

Skills

Analytical thinking

Problem solving

Decision making

Communication skills

MS Office

Education

Security/Logistics degree

Tools

GPS tracking systems

Telematics platforms

Shipment monitoring tools

Overhaul

Job description

ARSLAN SRS PTE. LTD. seeks an experienced Supply Chain SOC Specialist to join our Logistics GSOC, supporting real-time shipment monitoring and security operations. The role requires handling elevated-risk shipments, coordinating with carriers and drivers, and maintaining thorough incident records.

Applicants should have a security/logistics background, at least 5 years in SOC/GSOC or related fields, and strong analytical and communication skills to work within a 24/7 rotating shift environment.