24/7 SOCC Operations Lead

ARYAN SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 100,000 - 167,000; Full time

Job summary

ARYAN SOLUTIONS PTE. LTD. is seeking a SOCC Lead to manage a 24x7 on-site IT operations environment for a public sector engagement in Singapore.

You will oversee centralized monitoring, incident detection, and orchestration across shift teams to ensure continuous service availability. The role requires 5+ years in IT operations/monitoring, with at least 2 years in a SOCC or equivalent leadership position; ITIL is preferred.

Qualifications

• 5+ years IT operations/infrastructure monitoring; 2+ years lead in SOCC or equivalent.
• IT operations monitoring
• Incident management
• Escalation management
• Shift scheduling
• AI-assisted monitoring tools
• Automation/runbook automation

Responsibilities

• Manage centralised monitoring, coordination and control of IT operations
• Ensure timely detection of operational incidents
• Single point of operational control
• Lead shift-based operational teams

Skills

IT operations monitoring

Incident management

Escalation management

Shift scheduling

AI-assisted monitoring tools

Automation/runbook automation

Education

Degree in CS/IT or related

ITIL preferred

Job description

ARYAN SOLUTIONS PTE. LTD. is seeking a SOCC Lead to manage a 24x7 on-site IT operations environment for a public sector engagement in Singapore.

You will oversee centralized monitoring, incident detection, and orchestration across shift teams to ensure continuous service availability. The role requires 5+ years in IT operations/monitoring, with at least 2 years in a SOCC or equivalent leadership position; ITIL is preferred.