Supply Chain SOC– 24/7 Security Operations Centre

ARSLAN SRS PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

ARSLAN SRS PTE. LTD. seeks an experienced Supply Chain SOC Specialist to join our Logistics GSOC, supporting real-time shipment monitoring and security operations. The role requires handling elevated-risk shipments, coordinating with carriers and drivers, and maintaining thorough incident records.

Applicants should have a security/logistics background, at least 5 years in SOC/GSOC or related fields, and strong analytical and communication skills to work within a 24/7 rotating shift environment.

Qualifications

• Diploma or degree in security, logistics, supply chain, or related field.
• Minimum 5 years of experience in SOC/GSOC, Supply Chain Security, Logistics, Transportation, Control Tower, Incident Management or Command Centre operations.
• Strong analytical, problem-solving and decision-making skills.
• Ability to work independently in a fast-paced operational environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Monitor active supply chain shipments through approved monitoring platforms, including dashboards, alerts, route status, location updates and tracking-device status.
• Monitor and follow up on elevated-risk, delayed and incident-related shipments.
• Assess and manage security alerts including route deviations, unauthorized stops, tracking loss, geofence violations and tamper alerts.
• Verify alerts and coordinate with Logistics teams, carriers, drivers, platform support and relevant stakeholders.
• Escalate suspicious, high-risk or confirmed security incidents in accordance with approved procedures.
• Support incident response, recovery activities and investigations where required.
• Maintain accurate SOC logs, trackers and incident records, including escalation details, supporting evidence and case references.
• Conduct proper shift handovers and provide timely updates, notifications and operational reports.
• Report platform or communication disruptions and support approved alternate monitoring methods.
• Identify recurring risks, trends and opportunities for process improvement.

Skills

Analytical thinking

Problem solving

Decision making

Communication skills

MS Office

Education

Security/Logistics degree

Tools

GPS tracking systems

Telematics platforms

Shipment monitoring tools

Overhaul

Job description

Location: Logistics GSOC / Supply Chain Monitoring Desk
Position: Supply Chain SOC Specialist
Working Environment: 24/7 rotating shifts, including nights, weekends & public holidays
Employment Type: Full-time – dedicated shipment monitoring desk

We are looking for an experienced Supply Chain SOC Specialist to join our Logistics Global Security Operations Centre (GSOC), supporting real-time shipment monitoring and supply chain security operations.

Key Responsibilities

• Monitor active supply chain shipments through approved monitoring platforms, including dashboards, alerts, route status, location updates and tracking-device status
• Monitor and follow up on elevated-risk, delayed, overdue and incident-related shipments
• Assess and manage security alerts including route deviations, unauthorized/prolonged stops, tracking loss, geofence violations, tamper alerts and cargo-theft indicators
• Verify alerts and coordinate with Logistics teams, carriers, drivers, platform support and relevant stakeholders
• Escalate suspicious, high-risk or confirmed security incidents in accordance with approved procedures
• Support incident response, recovery activities and investigations where required
• Maintain accurate SOC logs, trackers and incident records, including escalation details, supporting evidence and case references
• Conduct proper shift handovers and provide timely updates, notifications and operational reports
• Report platform or communication disruptions and support approved alternate monitoring methods
• Identify recurring risks, trends and opportunities for process improvement

Requirements

• Diploma or Degree in Security, Logistics, Supply Chain, Business or a related discipline
• Minimum 5 years of experience in SOC/GSOC, Supply Chain Security, Logistics, Transportation, Control Tower, Incident Management or Command Centre operations
• Strong analytical, problem-solving and decision-making skills
• Experience managing incidents, escalations and stakeholder communications
• Able to work independently in a fast-paced operational environment
• Strong verbal and written communication skills
• Proficient in Microsoft Office applications
• Able to work in a 24/7 rotating shift environment

Preferred Qualifications

• Experience with shipment monitoring, GPS tracking, telematics or supply chain visibility platforms such as Overhaul
• Experience supporting high-value or high-risk cargo movements
• Experience in regional or global operations centres
• Sound understanding of transportation, logistics and supply chain operations

Key Competencies

Critical Thinking | Situational Awareness | Risk Assessment | Incident Management | Stakeholder Management | Communication | Attention to Detail | Multitasking | Teamwork | Composure Under Pressure

Join our professional Logistics GSOC team and play a key role in monitoring and protecting critical supply chain movements.