24/7 SOC Operator: Security & Incident Response

ARSLAN SRS PTE. LTD.; Singapore; On-site; SGD 45,000 - 50,000; Full time

Job summary

ARSLAN SRS PTE. LTD. Singapore is seeking a capable SOC Operator to join our Asia Pacific Security Operations Centre (APSOC). The role requires vigilance, calm under pressure and the ability to work 12-hour shifts in a 24/7 environment.

You will monitor CCTV, access control, GPS tracking and alarm systems; respond to emergencies; conduct investigations; and maintain detailed incident logs. The ideal candidate has solid security experience and strong teamwork to support our clients’ operations.

Qualifications

• Valid Security License (SSO Rank).
• Minimum 4 years’ experience in a Security Operations / Command Centre role.
• Prior Control Room experience is essential.
• Knowledge of CCTV, Access Control, GPS & Alarm Systems.
• Good computer skills, including Microsoft Office.
• Strong communication and incident reporting skills.
• Strong analytical and problem-solving abilities.
• Able to remain calm and make sound decisions under pressure.
• Able to work independently with minimal supervision.
• Strong teamwork and customer service skills.
• Able to handle confidential and sensitive information.

Responsibilities

• Monitor CCTV, access control, GPS tracking and alarm systems.
• Detect, assess, escalate security events.
• Respond to emergencies, crises and alarm activations.
• Monitor security intelligence and identify potential threats.
• Conduct investigations and information gathering when required.
• Maintain accurate incident logs and operational reports.
• Support emergency response and evacuation activities.
• Ensure compliance with SOPs, Post Orders and security protocols.
• Support client-specific security operations.

Skills

Strong communication

Analytical thinking

Problem-solving

Teamwork

Calm under pressure

Independent worker

Education

Security License (SSO Rank)

Tools

CCTV systems

Access control

GPS tracking

Alarm systems

Microsoft Office

Job description

ARSLAN SRS PTE. LTD. Singapore is seeking a capable SOC Operator to join our Asia Pacific Security Operations Centre (APSOC). The role requires vigilance, calm under pressure and the ability to work 12-hour shifts in a 24/7 environment.

You will monitor CCTV, access control, GPS tracking and alarm systems; respond to emergencies; conduct investigations; and maintain detailed incident logs. The ideal candidate has solid security experience and strong teamwork to support our clients’ operations.