SOC Incident Response Analyst - 24/7 Shifts

CAREER CONNEX PRIVATE LIMITED; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

CAREER CONNEX PRIVATE LIMITED in Singapore seeks an Incident Monitoring and Detection specialist to join its Security Operations Centre. You will monitor logs, analyze alerts, and escalate incidents with precision.

You will triage, document assessments, and collaborate with SOC leads to improve incident handling. A 24/7 rotating shift is required, with emphasis on teamwork, communication, and continuous learning to stay ahead of threats.

Qualifications

• Basic knowledge of security tools such as SIEMs, IDS/IPS, firewalls, and antivirus systems.
• Strong attention to detail and ability to handle multiple tasks efficiently.
• Effective communication and teamwork skills to interact with internal teams and external stakeholders.
• A collaborative mindset to work effectively with other SOC tiers and managers.
• Strong analytical and problem-solving skills to address complex security challenges.
• Commitment to continuous learning to stay updated with the latest security trends and technologies.
• Adherence to SOC playbooks, standard operating procedures, and compliance requirements.
• Willingness to work on a 24/7 rotating shift schedule.

Responsibilities

• Perform proactive monitoring of logs, data, link utilization, and system availability across multiple SIEMs or security tools.
• Detect and identify potential security incidents using pre-defined rules and correlation.
• Investigate and triage alerts to determine the severity and impact of security events. Document detailed assessments and actions taken in incident tickets.
• Escalate incidents that require further investigation or resolution to Senior Security Analyst.
• Handle customer phone calls and respond to escalation emails. Prepare standardized escalation email templates for efficient communication.
• Work closely with SOC Leads and SOC Managers to ensure incidents are effectively mitigated and resolved. Participate in feedback sessions and process improvement reviews to enhance workflows.

Skills

Security tools knowledge

Attention to detail

Communication skills

Teamwork

Analytical thinking

Learning mindset

Shift work

Tools

SIEMs

IDS/IPS

Firewalls

Antivirus

Job description

CAREER CONNEX PRIVATE LIMITED in Singapore seeks an Incident Monitoring and Detection specialist to join its Security Operations Centre. You will monitor logs, analyze alerts, and escalate incidents with precision.

You will triage, document assessments, and collaborate with SOC leads to improve incident handling. A 24/7 rotating shift is required, with emphasis on teamwork, communication, and continuous learning to stay ahead of threats.