24/7 NOC & Data Center Operations Specialist

NETS; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

NETS is seeking an L1 Application Monitoring Officer to ensure smooth NOC operations and monitoring of critical infrastructure. You will support daily tasks across FAST, Giro, CTS, PayNow, SGQR and related systems, ensuring stability and reliability.

Role requires a Diploma in IT, 3+ years in data centre ops, and the ability to work in a 24/7 rotating shift pattern. Strong teamwork and communication will be essential as part of the NETS group.

Qualifications

• Diploma in Information technology or related field.
• Minimum 3 years of experience in data centre operations.
• Good MS Office skills.
• Proficiency in Windows and Linux operating systems.
• Ability to work on 24/7 rotating shifts.
• Good interpersonal skills.
• Team-oriented mindset.

Responsibilities

• Perform hourly services and system checks.
• Provide onsite support in external Data Centre when required.
• Conduct first level checks on all application batch logs for errors.
• Actively monitor systems status using Central Monitoring System or logs.
• Escalate incidents for hardware or suspected hardware issues.
• Provide first level support for L2 on business requirements.
• Execute batch and operational duties as per checklists.
• Perform tests involving L1 such as batch-runs, weekend system tests and UAT.

Education

Diploma in Information technology or a related field

Tools

Windows

Linux

Job description

NETS is seeking an L1 Application Monitoring Officer to ensure smooth NOC operations and monitoring of critical infrastructure. You will support daily tasks across FAST, Giro, CTS, PayNow, SGQR and related systems, ensuring stability and reliability.

Role requires a Diploma in IT, 3+ years in data centre ops, and the ability to work in a 24/7 rotating shift pattern. Strong teamwork and communication will be essential as part of the NETS group.