1 Year Operations Support (Up to $6,000) #NJN

Recruit Express Pte Ltd; Singapore; Vor Ort; SGD 61.000 - 73.000; Teilzeit

Zusammenfassung

Recruit Express Pte Ltd is seeking a Contractor, IT Infrastructure to support day-to-day operations of server, network, and cloud infrastructure across local offices and field locations in Singapore. The role covers server hardware, networking, and early-stage cloud tasks with a hands-on, service-oriented approach.

The ideal candidate has 1–3 years of hands-on IT infrastructure experience, basic Windows/Linux server skills, and familiarity with VMware, Citrix or VDI.

Qualifikationen

• Diploma or degree in IT or related field.
• 1–3 years hands-on IT infrastructure experience.
• Basic Windows or Linux server experience in enterprise environments.
• Basic TCP/IP networking knowledge (VLAN, DNS, DHCP, LAN/WAN).
• Exposure to virtualization technologies (VMware, Citrix, VDI).
• Experience with server hardware troubleshooting and component replacement.
• Familiarity with monitoring, documentation, and incident/change management.
• Exposure to cloud platforms and cloud storage concepts.

Aufgaben

• Provide day-to-day operational and technical support for server, network, Wi-Fi, and end-user infrastructure in offices and field locations.
• Provide basic desktop/end-user support in coordination with the Service Desk.
• Perform admin, monitoring, troubleshooting, and maintenance of servers and network devices.
• Respond to infrastructure incidents and service requests with timely resolution or escalation.
• Carry out routine preventive maintenance and health checks.
• Maintain documentation of configurations, changes, incidents, and troubleshooting.
• Assist in virtualization platforms under guidance from senior engineers.
• Troubleshoot basic LAN, TCP/IP, DNS, DHCP, VLANs and connectivity issues.
• Support local storage and cloud storage transitions and usage.

Kenntnisse

Windows servers

Linux servers

Networking fundamentals

Virtualization (VMware/Citrix/VDI)

Infrastructure monitoring

Documentation & ticketing

Ausbildung

Diploma or Degree in Information Technology, Computer Science, Computer Engineering, or a related discipline

Tools

VMware

Citrix

VDI

Jobbeschreibung

Contractor, IT Infrastructure (1 Year)

Promenade

Monday - Friday 9am - 6pm

Up to S6000 + 1 month discretionary completion bonus

We are looking for a Contractor, IT Infrastructure with hands-on experience or strong interest in server, network, and cloud infrastructure to support the day-to-day operation, maintenance, and troubleshooting of IT systems.

RESPONSIBILITIES

• Provide day-to-day operational and technical support for server, network, Wi-Fi, and end-user infrastructure in local offices and field locations.
• Provide basic desktop/end-user support (e.g., laptops, workstations, printers, standard applications) when needed, in coordination with the Service Desk.
• Perform basic administration, monitoring, troubleshooting, and maintenance of physical/virtual servers and network/Wi-Fi devices.
• Respond to infrastructure incidents and service requests, ensuring timely resolution or escalation according to defined procedures.
• Carry out routine preventive maintenance and infrastructure health checks.
• Maintain accurate documentation of infrastructure configurations, changes, incidents, and troubleshooting activities.
• Support server hardware troubleshooting, including monitoring, basic diagnostics, and replacement of components such as HDD/SSD, RAM, and power supplies.
• Assist in managing and supporting virtualization platforms (e.g., VMware, Citrix, VDI) under guidance from senior engineers.
• Perform basic server health checks and monitor system performance, availability, and capacity, escalating issues when needed.
• Assist in configuring, monitoring, and troubleshooting network devices (e.g., Cisco switches, Wi-Fi access points) and basic network connectivity issues.
• Troubleshoot issues related to LAN, TCP/IP, DNS, DHCP, VLANs, and network connectivity at a basic level.
• Support local network refreshes and small infrastructure changes under established standards and procedures
• Support local storage environments (e.g., Nutanix, NAS) for basic administration, file restoration, and routine checks under supervision.
• Assist in supporting services such as Active Directory, DNS, DHCP, and file/print services.
• Help with modernization of local file storage into cloud solutions (e.g., SharePoint, OneDrive) and support cloud storage usage for business teams.
• Gain exposure to cloud platforms (e.g., AWS, Azure) and assist in routine operational tasks as assigned.
• Assist global and regional engineers with infrastructure projects, upgrades, migrations, technology refresh activities, and business continuity / disaster recovery exercises.
• Partner with the Global Service Desk and central support groups to provide seamless user support.
• Participate in corporate technical knowledge sharing and follow-the-sun support activities where appropriate.
• Support innovation and continuous digital transformation initiatives, including early-stage work with automation or GenAI tools for infrastructure operations.
• Follow established IT security, change management, incident management, and operational procedures.
• Ensure systems and processes are compliant with IT policies and standard

REQUIREMENTS

• Diploma or Degree in Information Technology, Computer Science, Computer Engineering, or a related discipline.
• Minimum 1-3 years of hands-on experience in IT infrastructure, server, or network support (including internships or equivalent practical experience).
• Basic experience supporting Windows servers and/or Linux servers in an enterprise environment.
• Basic understanding of TCP/IP networking fundamentals, including VLAN, DNS, DHCP, LAN/WAN and subnetting.
• Exposure to or basic experience with virtualization technologies such as VMware, Citrix or VDI.
• Experience with server hardware troubleshooting and replacement of components (HDD/SSD, RAM, power supplies, etc.).
• Familiarity with infrastructure monitoring and documentation, ticketing systems and incident and change management.
• Basic knowledge of backup, storage, data centre / server room operations and DR concepts
• Exposure to cloud platforms and cloud storage solutions