[0580] Customer Service & Sales Support Officer | West/ 5 days/ $2.9k

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a detail-oriented Sales Support & Administrative role in Singapore. The position covers preparing quotations, processing orders, and coordinating documentation to support the sales team.

You will build relationships with customers, follow up on feedback, assist visits and engagement activities, and help with contract renewals and performance reporting. A diploma and 1–2 years’ experience are expected, with proficiency in MS Office.

Qualifications

• Diploma in Business Studies, Office Administration, or related discipline.
• Minimum 1-2 years of experience in sales support, sales administration, or customer service role.
• Experience in industrial products, building industry, or service-related industry will be an advantage.
• Proficient in Microsoft Office applications.

Responsibilities

• Prepare quotations, follow upon customer confirmation, and process sales orders.
• Coordinate work orders with relevant departments and maintain proper sales documentation.
• Prepare sales performance reports and monthly quotation summary reports.
• Prepare service agreements and support contract-related documentation.
• Handle vendor approval forms and customer digital portal setup when required.
• Maintain proper filing and document records.

Education

Diploma in Business Studies / Office Administration

Tools

Microsoft Office

Job description

• Salary Range: $2,400 - $3,200
• Working Days: 5 days, Monday - Friday
• Working Hours: 8.30am to 5.30pm
• Location: West (Toh Guan)

Responsibilities:

Sales Support & Administrative Functions

• Preparequotations, follow upon customer confirmation, and process salesorders.
• Coordinate work orderswith relevant departmentsand maintain propersales documentation.
• Prepare sales performancereports and monthlyquotation summary reports.
• Prepare service agreementsand support contract-related documentation.
• Handle vendor approvalforms and customerdigital portal setupwhen required.
• Maintain proper filingand document records.

Customer Service & AccountSupport

• Build and maintaingood relationships withassigned customers.
• Follow up withcustomers to gatherfeedback and provideservice support.
• Support customer visitsand participate incustomer engagement activities.
• Assist in maintenancecontract follow-upsand renewal coordination.

Credit Control

• Follow upwith customers onpayment status andoutstanding balances.

Sales & Business Support

• Gather market information, including competitor andindustry updates.
• Support marketing andbusiness development activitiesas assigned.
• Assist sales teamin achieving customersatisfaction and businessobjectives.

Requirements

• Diploma in BusinessStudies, Office Administration, or related discipline.
• Minimum 1-2years of experiencein sales support, sales administration,or customer servicerole.
• Experience in industrialproducts, building industry, or service-relatedindustry will bean advantage.
• Proficient in MicrosoftOffice applications.