Workshop Manager: Lead Service Excellence (Flexible Hours)

Palfinger Ag; Oxie; On-site; SEK 520,000 - 660,000; Full time

Benefits offered by this job

Flexible working hours

Professional development

Job summary

Palfinger Ag in Malmö is seeking an experienced Workshop Manager to lead the service workshop and drive business development. You will manage daily operations, motivate skilled mechanics, ensure safety, and uphold Palfinger’s high standards across all activities.

You will steer planning, budgeting, and performance follow-up while fostering professional growth and a collaborative, customer-centric culture. This role offers strong development opportunities within an international employer.

Qualifications

• Documented leadership experience in workshop, service, or technical operations.
• Experience with budgets, targets, and business follow-up.
• Ability to create engagement, clarity, and good conditions for employees.
• Strong customer focus and service orientation.
• Proficient in Microsoft Office and related digital tools.

Responsibilities

• Oversee daily operations of the Malmö service workshop.
• Lead, allocate, and optimize workshop work.
• Ensure high-quality and efficient work processes.
• Create conditions for professional and customer-oriented service.
• Maintain a safe, healthy and well-functioning work environment.
• Coordinate and lead service and improvement initiatives.
• Hold responsibility for personnel, budget and results.
• Follow up on business targets and KPIs.
• Develop employees’ skills and promote strong collaboration within the team.

Skills

Leadership

Budget management

Organized work style

Customer focus

Communication skills

Tools

Microsoft Office

Job description

Palfinger Ag in Malmö is seeking an experienced Workshop Manager to lead the service workshop and drive business development. You will manage daily operations, motivate skilled mechanics, ensure safety, and uphold Palfinger’s high standards across all activities.

You will steer planning, budgeting, and performance follow-up while fostering professional growth and a collaborative, customer-centric culture. This role offers strong development opportunities within an international employer.