Workshop Manager: Lead and Elevate Service Excellence

Palfinger Ag; Huddinge kommun; On-site; SEK 550,000 - 730,000; Full time

Job summary

PALFINGER is seeking an experienced Workshop Manager for our Malmö service workshop. You will lead a skilled mechanics team, drive daily operations, and ensure safe, high-quality work aligned with PALFINGER standards.

You will manage budgets, targets, and improvements, develop staff skills, and foster a strong customer-focused culture. Strong leadership, tech understanding, and bilingual communication in Swedish and English are essential.

Qualifications

• Documented leadership experience from workshop, service, or technical operations.
• Strong interpersonal and customer-focused skills.
• Good technical understanding and quick absorber of new information.
• Experience in budget, results, and operational follow-up.
• Excellent command of Swedish and English (spoken and written).

Responsibilities

• Oversee daily operations of the Malmö service workshop.
• Lead, allocate, and optimize workshop work.
• Ensure high quality and efficient processes.
• Create professional, customer-oriented service conditions.
• Ensure safe, healthy, and well-functioning work environment.
• Coordinate and lead service and improvement initiatives.
• Manage personnel, budget, and results.
• Follow up on targets and KPIs.
• Develop employees’ skills and foster collaboration.

Skills

Leadership experience

Customer focus

Technical understanding

Budget follow-up

Planning & organization

Swedish & English proficiency

Microsoft Office

Tools

Microsoft Office

Job description

PALFINGER is seeking an experienced Workshop Manager for our Malmö service workshop. You will lead a skilled mechanics team, drive daily operations, and ensure safe, high-quality work aligned with PALFINGER standards.

You will manage budgets, targets, and improvements, develop staff skills, and foster a strong customer-focused culture. Strong leadership, tech understanding, and bilingual communication in Swedish and English are essential.