Technical Support Engineer (Graduate / Experienced)

ECM Selection (Holdings) Limited; Stockholms kommun; On-site; SEK 370,000 - 502,000; Full time

Job summary

ECM Selection (Holdings) Limited seeks a capable technical support engineer to provide remote and onsite support for defence applied technology products. The role includes deployment at customer sites, infrastructure management, and performance monitoring in a growing startup environment just south of Cambridge.

Applicants should have a Russell Group 1st in CS/electronics/physics/maths/mechatronic engineering, strong communication, and willingness to travel.

Qualifications

• 1st in computer science, electronics, physics, maths or mechatronic engineering from a Russell Group university.
• Interest in technology including AI and robotics through hobby projects or other activities.
• Project experience working on technical problems with stakeholders; strong communication.
• Ability to prioritise projects with excellent organisational skills.

Responsibilities

• Provide remote and onsite customer support for defence technology products.
• Deploy and troubleshoot at customer sites; monitor performance and infrastructure.
• Collaborate with internal teams to resolve technical issues and escalate as needed.

Skills

Communication skills

Leadership

Organisational skills

Problem solving

Travel to client sites

Interest in AI/ robotics

Education

First-class degree in CS/ electronics/ physics/ maths/ mechatronics (Russell Group)

Tools

AWS

Prometheus

Linux networking

Job description

Provide remote and on-site customer support for defence applied technology products

South Cambridgeshire - onsite; c£28,000 to c£38,000 DoE

Are you looking for a varied role that harnesses your interest in technology and natural inquisitiveness and people skills? This defence technology company has developed electro-optical sensor applications on top of a proprietary AI platform. They are looking for bright, capable people to join their technical support engineering team to help product deployment at their customer sites. This would include management of infrastructure, performance monitoring and troubleshooting technical issues.

Aptitude and attitude are key for success in this role, as technology will be novel and evolving.

Requirements:

• 1st in computer science, electronics, physics, maths or mechatronic engineering from a Russell Group university (this should be supported with A*/As at A-level in maths and physics).
• Interest in technology including AI and robotics through hobby projects or other extra-curricular activities.
• Project experience (ideally in industry) working on technical problems involving other stakeholders. Must evidence good communication skills.
• Good ability to prioritise projects through excellent organisational skills.
• Cloud or Linux computer networking / monitoring experience (ideally AWS, Prometheus).
• Driving licence and ability to travel to client sites when required.

Specific technical training will be provided, and so interested candidates do need to evidence a background of high academic achievement and leadership qualities.

The role requires eligibility for security clearance, and would be fully onsite at offices just south of Cambridge. On offer is a good compensation package, but moreover the opportunity to launch your career with this growing start-up.

Keywords: Cloud, Computer Networking, Linux, Technical Support, Problem Solving, Leadership, Communications, Security Clearance, Defence, Travel, Onsite