Technical Support Engineer – DALI & Building Automation | Flexible Hours

LumenRadio AB; Göteborgs kommun; On-site; SEK 329,199 - 493,799; Full time

Benefits offered by this job

Job security through agreements and insurance

Yearly health allowance

Yearly personal development allowance

Free gym access

Flexible working hours

Coffee Club and other social activities

Job summary

LumenRadio AB is seeking a Technical Support Engineer in Gothenburg. In this role, you will provide post-sales support for DALI lighting control solutions and collaborate with customers to resolve issues.

You must have strong customer support skills and hands-on experience with lighting installations. The position supports your personal development and offers various benefits like a health allowance and flexible working hours.

Qualifications

• Strong customer support skills and able to resolve issues until completion.
• Hands-on experience in configuration of lighting installations.
• Experience with DALI, Modbus, BACnet protocols is a plus.

Responsibilities

• Provide post-sales technical support for lighting control solutions.
• Collaborate with customers, distributors, and development teams.
• Contribute to improving support flows and documentation.

Skills

Customer support skills

Troubleshooting lighting installations

Experience with DALI, Modbus, BACnet

Fluent in English

Fluent in Swedish

Job description

LumenRadio AB is seeking a Technical Support Engineer in Gothenburg. In this role, you will provide post-sales support for DALI lighting control solutions and collaborate with customers to resolve issues.

You must have strong customer support skills and hands-on experience with lighting installations. The position supports your personal development and offers various benefits like a health allowance and flexible working hours.