Technical Services Specialist

Getinge; Getinge; On-site; SEK 500,000 - 700,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Paid Time Off

Tuition Reimbursement

Job summary

Getinge is looking for a Technical Services Specialist to implement and support digital healthcare solutions across Sweden. This role focuses on T-DOC, a leading traceability system, ensuring successful customer implementations and providing ongoing technical support.

This position involves traveling within the country approximately 15–25%. Required qualifications include technical support experience and strong IT knowledge, particularly in Windows Server and Microsoft SQL Server.

Qualifications

• Experience in technical support, application support, or system implementation.
• Strong IT knowledge including Windows Server and SQL Server.
• Experience working directly with customers in a technical environment.
• Excellent communication skills in Swedish and English.

Responsibilities

• Installing and implementing Getinge Digital Health Solutions at customer sites.
• Providing technical support remotely and on-site.
• Troubleshooting software, hardware, and system integration issues.
• Delivering user training and technical workshops.
• Supporting customers throughout the system lifecycle.

Skills

Technical support

Application support

System implementation

Strong IT knowledge

Communication skills

Tools

Windows Server

Microsoft SQL Server

Linux operating systems

Networking

Job description

About This Opportunity

At Getinge, we are committed to making life‑saving technology accessible to more people. Every day, our solutions help healthcare professionals deliver safe and efficient patient care. As a Technical Services Specialist within Getinge Digital Health Solutions (DHS), you will play a key role in implementing and supporting our digital healthcare solutions across Sweden. Your primary focus will be T‑DOC, one of the world’s leading traceability systems for sterile supply management, helping hospitals improve efficiency, regulatory compliance, and patient safety.

You will become part of a collaborative Nordic team of technical specialists, working closely with hospitals, project managers, product specialists, and sales colleagues. Together, you will ensure successful customer implementations and provide long‑term technical support that enables our customers to get the most value from their investment.

The position is based in Sweden and includes travel within the country (approximately 15–25%), depending on customer and project needs.

What You Will Do

• Installing, configuring, and implementing Getinge Digital Health Solutions at customer sites


• Providing technical support remotely and on‑site


• Troubleshooting software, hardware, and system integration issues


• Delivering user training and technical workshops for healthcare professionals


• Working closely with project managers and sales teams to ensure successful project deliveries


• Supporting customers in optimizing their use of our solutions throughout the system lifecycle

Who You Are

You enjoy working directly with customers and take pride in solving technical challenges. You communicate clearly, build strong relationships, and take ownership of your work. You are curious, proactive, and motivated by learning new technologies while continuously improving both yourself and the solutions you support. You thrive on turning ideas into action and are driven to deliver high‑quality solutions that create lasting value for our customers.

Required Qualifications

• Experience in technical support, application support, system implementation, or a similar customer‑facing technical role


• Strong IT knowledge including Windows Server, Microsoft SQL Server, and networking


• Experience working directly with customers in a technical environment


• A structured, independent, and solution‑oriented approach to your work


• Excellent communication skills in both Swedish and English, written and spoken

Preferred Qualifications

• Experience within healthcare, MedTech, or healthcare IT


• Experience delivering customer training or onboarding


• Knowledge of Linux operating systems


• Experience with system integrations and interfaces

Benefits At Getinge

• Health, Dental, and Vision insurance benefits


• 401k plan with company match


• Paid Time Off


• Wellness initiative & Health Assistance Resources


• Life Insurance
  
• Short and Long Term Disability Benefits


• Health and Dependent Care Flexible Spending Accounts


• Commuter Benefits


• Parental and Caregiver Leave


• Tuition Reimbursement

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.