Technical Sales Support (all genders)

ASSA ABLOY Group; Göteborgs kommun; Presencial; SEK 550.000 - 750.000; Tempo integral

Benefícios oferecidos por esta vaga

Career growth opportunities

International environment

Resumo da vaga

ASSA ABLOY Group in Göteborg seeks a Technical Sales Support Specialist to act as the technical expert for industrial and residential garage door solutions. You will guide customers, dealers, and internal teams through the entire journey with strong product knowledge and communication.

The role emphasizes analytical problem solving, collaboration across Sales, Product Management, and Customer Service, and regional travel to support training and technical meetings.

Qualificações

• Higher education in a technical field or equivalent through professional experience.
• 3-5 years of experience in technical sales support, technical consulting, or a related role.
• Proven experience within the industrial door and/or residential garage door industry.
• Strong technical understanding of door systems, applications, and installation requirements.
• Experience working with dealer networks and indirect sales channels.
• Excellent analytical and problem-solving skills.
• Strong communication skills with the ability to engage both technical and non-technical audiences.
• Fluent Swedish and English, both written and spoken.

Responsabilidades

• Analyzing customer requirements and recommending suitable technical solutions.
• Providing expert technical support to customers, dealers, and internal stakeholders.
• Explaining complex technical concepts clearly.
• Supporting the resolution of technical issues and product inquiries.
• Preparing technical proposals, specifications, documentation, and reports.
• Delivering product and technical training to customers and dealer partners.
• Acting as the primary technical contact during project execution and implementation.
• Collaborating with Sales, Product Management, Customer Service, and Quality teams.
• Monitoring market trends, product developments, and industry innovations.
• Maintaining records of customer interactions, support cases, and projects.
• Traveling within the region to support customers, training activities, and technical meetings.

Conhecimentos

Technical sales

Customer communication

Problem solving

CRM systems

MS Office

Formação

Higher education in a technical field

Ferramentas

CRM systems

Sales software

Microsoft Office

Descrição da vaga

Are you passionate about technology and customer service? Do you enjoy helping customers find the right solutions and acting as a trusted technical advisor? Join our team and play a key role in supporting our customers, dealers, and sales organization across the Nordic market.

Your Responsibilities

As a Technical Sales Support Specialist, you will be the technical expert for our industrial and residential garage door solutions. You will work closely with customers, dealers, and internal teams, providing professional guidance throughout the entire customer journey.

Your key responsibilities will include:

• Analyzing customer requirements and recommending suitable technical solutions
• Providing expert technical support to customers, dealers, and internal stakeholders
• Explaining complex technical concepts in a clear and understandable manner
• Supporting the resolution of technical issues and product-related inquiries
• Preparing technical proposals, specifications, documentation, and reports
• Delivering product and technical training to customers and dealer partners
• Acting as the primary technical contact during project execution and implementation
• Collaborating closely with Sales, Product Management, Customer Service, and Quality teams
• Monitoring market trends, product developments, and industry innovations
• Maintaining accurate records of customer interactions, support cases, and projects
• Traveling within the region to support customers, training activities, and technical meetings

What You Bring

• Higher education in a technical field or equivalent through professional experience
• 3-5 years of experience in technical sales support, technical consulting, or a related role
• Proven experience within the industrial door and/or residential garage door industry
• Strong technical understanding of door systems, applications, and installation requirements
• Experience working with dealer networks and indirect sales channels
• Excellent analytical and problem-solving skills
• Strong communication skills with the ability to engage both technical and non-technical audiences
• Experience with Microsoft Office, CRM systems, and sales-related software
• Fluent Swedish and English, both written and spoken

Who You Are

You are a customer-focused professional with a hands-on and solution-oriented approach. You enjoy building strong relationships, solving technical challenges, and collaborating with colleagues across different functions.

You are:

• Customer-oriented and service-minded
• A strong communicator and relationship builder
• Organized and able to manage multiple priorities
• Technically curious and eager to learn
• Proactive, reliable, and self-driven
• Comfortable working independently while being a collaborative team player

What We Offer

• An exciting role in an international and growing organization
• The opportunity to work with industry-leading products and solutions
• Close collaboration with experienced colleagues across multiple functions
• Professional development and career growth opportunities
• A dynamic working environment with a high level of responsibility and autonomy
• A company culture built on integrity, collaboration, and continuous improvement

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.