Team Lead, Underwriting Service Coordinators (Nordics)

Chubb; Stockholms kommun; On-site; SEK 1,200,000 - 1,800,000; Full time

Job summary

Chubb in Sweden seeks a Senior Team Lead for Underwriting Service Coordinators in Commercial Lines EMEA to unite hands-on technical knowledge with strong leadership. You will guide coordination across multinational programs and indigenous Nordic business, ensuring service excellence and regulatory compliance.

You will act as an escalation point for team and stakeholders, driving improvements, mentoring staff, and collaborating with global brokers, local offices, and underwriters to deliver

Qualifications

• Proven leadership experience within insurance or financial services.
• Experience managing multinational program administration and cross-border accounts.
• Strong understanding of CMPs, fronting arrangements, local policy issuance, and cross-border regulatory and tax compliance.
• Solid knowledge of underwriting support processes for indigenous Nordic business.
• Track record of managing complex accounts and acting as escalation point for regulatory, compliance or service issues.
• Excellent stakeholder management with senior underwriters, global brokers, local teams and internal functions.
• Strong organizational and prioritization skills with ability to handle multiple demands.

Responsibilities

• Lead, coach, and develop a team of Underwriting Service Coordinators in a Nordic context.
• Oversee workload distribution ensuring timely, high-quality service across multinational and indigenous accounts.
• Conduct regular one-to-ones, performance reviews, and development conversations.
• Act as primary escalation point for complex service, regulatory, compliance and underwriting queries.
• Recruit, onboard, and train new team members with knowledge of multinational programs.
• Drive engagement and foster an inclusive environment for diverse perspectives.

Skills

Leadership

Stakeholder management

Multinational program mgmt

Underwriting support

Regulatory compliance

Cross-border knowledge

Process improvement

Education

University degree in business/finance/insurance

Insurance certification

Job description

Chubb in Sweden seeks a Senior Team Lead for Underwriting Service Coordinators in Commercial Lines EMEA to unite hands-on technical knowledge with strong leadership. You will guide coordination across multinational programs and indigenous Nordic business, ensuring service excellence and regulatory compliance.

You will act as an escalation point for team and stakeholders, driving improvements, mentoring staff, and collaborating with global brokers, local offices, and underwriters to deliver